Shipping & Logistics Coordinator

Chicago, IL - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Full-time

Description

Note: No resume required to apply for internal positions.

Position Summary

The Shipping Coordinator will help maintain our own in-house shuttle solution be involved with day-to-day logistics and administer how the shipping process is handled. They will also coordinate the shipping and logistics to and from our customers. Passionately supports the Freemans brand in daily interactions with clients and Freemans team members. Follows the five principles of the client interaction guidelines in all communications.

Key Responsibilities

Arrange shipping and associated logistics requirements for all property.
Coordinate with carriers and vendors to schedule inbound shipments ensuring timely and efficient delivery both domestic and internationally
Prepare and verify shipping documents such as packing lists bills of lading and customs forms
Build and maintain relationships with current and new third-party shipping vendors negotiating rates with carriers freight forwarders and logistics service providers
Maintain daily delivery schedule and liaise with Warehouse Operations for all inbound shipments
Work closely with the Auction Operations team on behalf of clients to deliver a consistent and exceptional shipping experience
Perform local collections with Freemans vehicles where appropriate
Troubleshoot and rectify logistical problems in a timely manner and ensure all parties involved are satisfied (i.e. lost packages damaged property rerouting of packages etc.)
Communicate daily with management clients and other offices as needed through email and/or teams app
Manage Arta and all post-sale logistics through the Arta Dashboard including booking and overseeing outgoing shipments
Manage the inbox responding to client inquiries in a timely and professional manner
Triage and process third-party release forms; update systems accordingly and upload required documentation as required
Manage insurance claims related to damaged property
Stay updated on all local and national shipping laws regarding prohibited items including but not limited to firearms/explosives ivory and hazardous materials
Other duties as assigned

Education & Experience

High school diploma or equivalent
2-3 years of industry experience
Prior logistical management experience or equivalent

Skills

Experience with logistical management
Hands-on experience and working knowledge of third-party shipping companies such as FedEx UPS DHL Malca and Brinks
Comprehensive understanding of the insurance coverage offered by each of those shipping companies along with any restrictions applicable to the type size or material of the item
Knowledge of international shipping regulations and customs requirements as well as import and export regulations and wildlife licensing and proven knowledge of the claims process
Ability to generate shipping quotes with accuracy considering the time and variety of materials used in the safe transportation of objects
Excellent communication interpersonal and administrative skills to effectively present information and respond to questions from clients and colleagues
Clean driving record
Ability to lift up to 50 pounds
Strong organizational skills with the ability to multi-task prioritize and problem solve while working in a fast paced deadline driven environment

Physical Demands

Perform light physical tasks including lifting and moving items such as boxes files and other materials up to 20 pounds unless otherwise specified.
Operate standard office equipment proficiently including phones computers copiers and other commonly used devices or software applications.
Communicate clearly and effectively both verbally and in writing with internal teams and external contacts; sufficient hearing is required for routine interactions.
Understand and accurately process written materials and documentation.
Work efficiently in a traditional office environment including extended periods of sitting with the flexibility to adapt to various work settings as needed.

Freemans is an Equal Opportunity Employer. We welcome applicants from all backgrounds. Duties listed are a guide and may evolve as the role grows.

Required Experience:

Full-timeDescriptionNote: No resume required to apply for internal positions.Position SummaryThe Shipping Coordinator will help maintain our own in-house shuttle solution be involved with day-to-day logistics and administer how the shipping process is handled. They will also coordinate the shipping ...