ICQA Data Analyst
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.
Youll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role which will give you experience in using the tools and systems that make our operations successful.
Key job responsibilities
- Measurement of quality & inventory transaction integrity accuracy while providing feedback to the operations
- Plan for and identify root causes of inventory deviation through cause & effect analysis
- Design queries compile data and generate reports to present analysis (charts graphs)
- Review & analysis of customer defect data with development of corresponding action plans to reduce defect
- Development of data collection processes and data management systems
A day in the life
You will ensure key performance metrics are reviewed on a daily weekly or monthly basis and perform detailed analysis on behaviors and processes impacting inventory integrity.
You will work closely with the Inbound Outbound and Inventory Control operations to develop tools and analyze data to support improvement initiatives dig deep into data to determine root cause of defects build and maintain decision support tools and present findings to business partners to drive improvements in fulfillment center (FC) wide quality. You will also partner with Area Managers & Operations Managers in the communication of policies in accordance to standard work.
About the team
Customer Fulfilment or CF is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology were always looking for ways to offer a bigger better product range delivered quickly and affordably.
The CF team are the first people in the chain that helps customers get products at the speed were known for. Were based in Fulfilment Centres which are at the heart of Amazons fast-paced Operations network. Our centres are sometimes referred to as the First Mile because its where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.
Lots of different people work in our Fulfilment Centres so there are plenty of opportunities for every skillset. Some of us work with physical products while others analyse data to help everyone across the business make smart decisions.
- Advanced proficiency in local language in both written and verbal communication
- Relevant experience working with data analytics and using these metrics to identify problems
- Relevant experience working with the MS Office suite (Word Excel Outlook) in a professional environment
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above wed love to hear from you.
- Initiative to develop tools data collection processes and data management systems
- Knowledge of Amazon systems and fulfillment center processes
- Proficient with SQL / VBA
- Good communication skills and ability to influence senior leadership based on findings
- Experience working using Agile development
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Youll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role which will give you experience in using the tools and systems that make our operations successful.
Key job responsibilities
- Measurement of quality & inventory transaction integrity accuracy while providing feedback to the operations
- Plan for and identify root causes of inventory deviation through cause & effect analysis
- Design queries compile data and generate reports to present analysis (charts graphs)
- Review & analysis of customer defect data with development of corresponding action plans to reduce defect
- Development of data collection processes and data management systems
A day in the life
You will ensure key performance metrics are reviewed on a daily weekly or monthly basis and perform detailed analysis on behaviors and processes impacting inventory integrity.
You will work closely with the Inbound Outbound and Inventory Control operations to develop tools and analyze data to support improvement initiatives dig deep into data to determine root cause of defects build and maintain decision support tools and present findings to business partners to drive improvements in fulfillment center (FC) wide quality. You will also partner with Area Managers & Operations Managers in the communication of policies in accordance to standard work.
About the team
Customer Fulfilment or CF is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology were always looking for ways to offer a bigger better product range delivered quickly and affordably.
The CF team are the first people in the chain that helps customers get products at the speed were known for. Were based in Fulfilment Centres which are at the heart of Amazons fast-paced Operations network. Our centres are sometimes referred to as the First Mile because its where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.
Lots of different people work in our Fulfilment Centres so there are plenty of opportunities for every skillset. Some of us work with physical products while others analyse data to help everyone across the business make smart decisions.
- Advanced proficiency in local language in both written and verbal communication
- Relevant experience working with data analytics and using these metrics to identify problems
- Relevant experience working with the MS Office suite (Word Excel Outlook) in a professional environment
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above wed love to hear from you.
- Initiative to develop tools data collection processes and data management systems
- Knowledge of Amazon systems and fulfillment center processes
- Proficient with SQL / VBA
- Good communication skills and ability to influence senior leadership based on findings
- Experience working using Agile development
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Key Skills
- Data Analytics
- Microsoft Access
- SQL
- Power BI
- R
- Data Visualization
- Tableau
- Data Management
- Data Mining
- SAS
- Data Analysis Skills
- Analytics
About Company
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