Senior Product Consultant

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Your Work Shapes the World:
Whether it be groundbreaking products best-in-class solutions or creating a lifelong career you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world your impact spans the globe.
When you join Caterpillar you are joining a team of makers innovators and doers. We are the people who roll up our sleeves and do the work to build a better world. We dont just talk about progress and innovation. We make it happen. And we are proud of that because it helps our customers build and power the world we live in the roads hospitals homes and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customers needs. Join us.

Job Description:

Step into the dynamic role of aSenior Product Consultant for Caterpillar Drills a position where your insights decisions and recommendations directly shape the divisions business goals and longterm leadership. As a recognised expert in the Drilling segment and machine applications youll serve as the critical connection between the Product Value Stream and Regional GoToMarket Sales Teams ensuring alignment clarity and collaboration across the organization. Your work will empower Cat and Dealer sales teams to achieve their targets and help customers get maximum value from their Cat Drills.

As thestrategic marketing lead youll influence and execute the New Product Introduction (NPI) process and represent Resource Industries (RI) on the Product Value Stream (PVS) NPI team. Youll define and communicate global critical customer requirements and product functional specifications that guide the Drill product development pipeline. This is your opportunity to shape the future of Cat Drills and make a lasting impact.

This role spans theentire machine lifecyclefrom presale consultations to postsale optimization. Youll work closely with customers dealers and internal teams to understand realworld challenges solve problems and ensure Cat machines deliver unmatched value on every this role youre not just supporting the customeryoure championing their success at every touchpoint.

What you will do:

• Make market-driven recommendations on sales execution and growth strategies across Mining and Construction industries to achieve STU and revenue targets globally.

• Support the development of defined value selling capabilities and marketing programs to achieve a plan for machine unit & volume targets STU objectives and price realization globally.

• Lead global product initiatives for OPACC improvement and price/value assessments.

• Lead price/value positioning projects spanning across regions and global price realisation targets.

• Lead analysis and maintain understanding of key competitors machine offerings and global merchandising strengths weaknesses and tactics.

• Be the Go to person for issues related to achieving sales plan (Pricing Product availability coverage).

• Be the Global Voice of Market input to the WW Product Value Stream Manager and Drill NPI process.

• Execute the Commercial and Marketing NPI workstream deliverables within given NPI programs.

• Manage and remain up to date with new industry trends changing technology and regulations affecting the competitive environment.

• Act as the Value Selling champion for Drills ensuring the competitive position of Cat Drill products can be communicated and demonstrated in the sales process to meet customer needs and win.

• Develop and deploy product application and value selling training to Cat Dealer and customer audiences.

• Consult with Cat Dealer and Customer stakeholders on machine selection operation and application.

What skills you will have:

• Technical Excellence:Engineering commercial or product supportexperience is essential for success in this role. Familiarity withNPI processesand how we partner with Dealers is critical. Demonstratedcommercial expertisewill set top candidates apart and place you at the top of our list. Demonstrate creativity foresight business judgment and outstandingmachine application or marketing/distribution knowledge.

• Customer Focus:Knowledge of the critical customer requirements values and practices that align customer needs and satisfaction to business decisions and ability to leverage that information in creating customized customer solutions.

• Products and Services:Knowledge ofCaterpillar products services and go to market approach; ability to apply knowledge of product and services to diverse situations.

• Decision Making and Critical Thinking:Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

• Effective Communications:Must communicate effectively across product industry dealer and/or customer audiences to gain understanding and acceptance of ideas and recommendations. Must have ability to work with people from many different backgrounds and cultures internally and externally with the appropriate influence and ability to resolve differences.

• Negotiating:Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization with Dealers and clients in a constructive and collaborative manner.

• Relationship Management:Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients vendors and peers.

• Value Selling:Knowledge of the principles and practices for selling products technology and services; ability to provide overall product/service value and to differentiate support offerings that address clearly understood customer

Top candidates will also have:

• Experience in heavy equipment mining and/or construction with direct exposure toCaterpillar Drillsand applications across mining quarry and large construction projects.

Additional Information:

• The primary work location for this role is Australia based with a requirement to work on-site full-time at a Caterpillar facility.

• This role requires approximately2030% domestic and international travel including visits to remote mine sites and dealer locations around the world

• Domestic relocation assistance is available.

• Visa sponsorship international assignments or payroll transfers are not available for this role.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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