Area Manager

JOB SUMMARY:
This position provides day-to-day supervision for employees and supervisors assigned to specific worksites ensuring efficient andquality work through coordination of daily assigned work tasks.

JOB REQUIREMENTS:
Bilingual English/Spanish is a must
Must have valid license driving required nightly to get to crews and job sites
Professional appearance and demeanor leveled headed to handle conflicts
supervise an area with 6 to 10 teams (each team can be 1 to 4 people)
Must be computer savvy
Able to work approximately 4pm to midnight (time can fluctuate depending on crews and nights)
MUST fill in when a supervisor is out or a team member is out (This means physically cleaning with the crews)
Must help with Interviewing and Hiring new employees and terminating employees including paperwork involved
Identify recruitment sources in the area and foster relationships to assist in meeting staffing levels.
Work with office staff to recruit employees.
Must be able to discipline employees through progressive behavior notices and one on one meetings
Must check in with divisional manager daily
Inspect client buildings for quality and make sure OSHA requirements are upheld
Verify and check employees hours correct any wrong clock punches
Network with Facility Managers and contractors at worksites and other locations to discuss Schumans productsand service in an effort to increase revenue.
Contact clients in case of emergency and to check on issues or concerns
Train all new supervisors in area as well as workers on Schuman Cleaning Systems such as clean by color
continue cleaning and looking for better ways to clean. Train employees through hands on demonstration and
instruction as needed with new and current employees.
Continued training employees on efficient cleaning processes and quality
Motivate employees so they grow with the company
React in a timely matter to issues and concerns generally contacting the client right away and fixing the issue
within 24 hours.
Assign work location and specific jobs as needed to work crews. Ensure that staffing is adequate on all jobs to
meet Schumans expectations for quality work and to meet customer needs.
Pick up supplies as needed either from Schuman office or Vendors
Supervise work crews to ensure that full understanding of work crew on expectation of each job that
assignments are understand and completed efficiently and in accordance with expectations and that work is
completed in accordance with the customers expectations.
Look for ways to promote other Schuman services such as carpet and tile cleaning.
Maintain fuel cost budget in accordance with division budget.
Inspect company vans and fusions Maintain vans and fusions tools and supplies to ensure that all are operating
efficiently and safely. Replace and repair as needed. (Van to be cleaned weekly)
Inspect jobs pre and post completion and make adjustments as needed.
Solve issues on worksite as needed.
Make sure supervisors are completing all paperwork such as Daily Summary Sheets time sheets etc. as needed.
Motivate and encourage employees to achieve maximum efficiently and to take pride on the job site in the job
they are completing the level of service they are providing and the attention to detail that is required.
Provide coaching and development of staff including on-going training team building and effective
communication. Keep employees informed of new products new techniques changes policies procedures etc.
Keep this part fun and enjoyable for the employees
Respond timely to questions from employees and work to resolve employee issues in a timely fair and equitablemanner in coordination with the Division Manager. Seek appropriate office staff or owners as needed. Decisionsshould be based in the following order: Whats best for Schuman first then for Division then for the Team thenfor the Individual.
Assist Division Manager in overall management and direction of division.
Manage supply levels. Ensure employees have the required supplies for each job prior to job starting as well as
monitor supplies for loss/abuse. Turn in supply order to Divisional manager for all locations
Notify Division Manager of on-the-job accidents employee issues employee complaints customer complaints
and other related issues immediately.
Perform all other duties as assigned.

MANAGER RESPONSIBILITIES IN ADDITION TO YOUR CURRENT MANAGERIAL ROLES:
This position provides daily direction of employees assigned to specific work sites coordinating duties and schedules. Providedirection assignment and instruction to other supervisors as needed.

Duties
1. Fill in for any supervisor that is out whether they are sick or vacation.
2. Make sure all new hire paperwork and IDs are turned into office and approval is received before employees startworking. (background check needs performed)
3. Administer drug tests to all new employees and make sure they have their ID Badges
4. Make sure all Shifts are covered including Weekend shifts while paying attention to Over time
5. Go with crews that are short handed & manage them.
6. Train all new employees on clean by color and team cleaning for quality and time. Make it fun.
7. Train all supervisors on how to delegate run a crew do paperwork organize a building clean etc. Make it fun.
8. Inspect the work of cleaners and supervisors
9. Fix complaints that very day by running with that crew
10. Fix inspection results that very day by running with that crew
11. Keep equipment in good working order
12. Keep expenses within budget within 3% of revenue for each crew under Managers supervision.
13. Stay up on new and better cleaning procedures and certifications
14. Hold weekly training meetings just 15 minutes or so with a different topic each week. Discuss with Divisional Manager
15. Train in the field on cleaning techniques
16. Cross train all employees in the field on a regular basis
17. Training is first and foremost which will produce Quality.
18. Turn in to Divisional Manager a daily training worksheet must be done daily including times.