Business Manager to Chief Analytics Officer

INGs purpose is to empower people to stay a step ahead in life and business. Our strategy is built around our purpose and making the difference for people and the planet. We are an industry-recognized strong brand with positive recognition from customers in many countries a strong financial position an omni-channel distribution strategy and an international network. If you want to work at a place where we believe that you can make the difference by using machine learning to generate data-driven products and solve the most pressing business challenges please read on.

About ING Analytics
ING Analytics aims by using data & AI at differentiating ING as a leader in a data-driven organization within the banking sector and beyond. The team consists of delivery tribes focused on the banks key domains (such as Operations Retail Banking Wholesale banking etc.) local country analytics teams as well as strong support areas around data management technology customer journey UX and an analytics office in charge of strategy partnerships portfolio and business development that you will be part of.

We are incredibly excited about Analytics and the great potential for progress and innovation. We believe that analytics is a key differentiator in bringing superior customer experience. We wish to improve our operational processes and create new and innovative data-driven products that go beyond traditional banking such as the platform models.

Business Manager

We are looking for a committed ambitious and delivery-oriented Business Manager to support ING Analytics realize its strategic ambitions.

As Business Manager you report to Chief Analytics Officer. Key responsibilities include:

• Act as sparring partner and soundboard to the Chief Analytics Officer and proactively support and advise the CAO in the performance of day-to-day activities to enable focus prioritization effective decision making and drive results

• Represent the ING Analytics in meetings or larger projects

• Prepare communications and presentations for various key stakeholders including conferences panels presentations

• Responsible for managing stakeholders across the organization and beyond from data management to group strategy. This involves assessing the impact of those topics on stakeholders and determining required actions as well as suggesting and implementing improvements to processes between departments

• In time the Business Manager will run its own projects in the bank topics include but not limited to strategy advice organization design and effectiveness financial planning

• Prepare the management team meetings responsible for agenda input drafting minutes setting up and monitoring action plans

• Coordinate and organize management team offsites

• Suggesting and implementing improvements to processes and ways of working acting as a linking pin with other departments

• You are the point of contact for a range of topics and determine their impact on stakeholders and the action to be taken

About you

• An excellent communicator and creative in engaging varied audiences effectively and know how to generate inspiring communiques presentations and short and snappy briefings and reports in PowerPoint Excel and Word

• You embrace challenges in a fast changing and complex environment

• You are comfortable with change and a self-starter

• You are comfortable in building relationships with both internal and external stakeholders

• You are a naturally collaborative person who listens and invests in others to achieve common goals

• Great organizational skills and structured way of working attention to detail

• A can do mentality proactive resourceful and willing to go the extra mile

• Consistent delivery of high-quality output under strong time pressure

• Able to manage own work and set own priorities

• Inspire and empower other people by demonstrating trust openly valuing their expertise and clearly stating your expectations

• Visible approachable and available

Candidate Profile

• 3-5 year work experience in an international setting working preferably including senior stakeholders management experience; previous experience of working in a consulting/financial services environment is preferred

• Master degree will be considered a plus (preferably in engineering business administration finance or similar field)

• Solid understanding of project/ programme management; proven track record of leading project in a complex organization is a plus.

• Cultural- and organizational sensitivity

• An entrepreneurial mind set

• Excellent PowerPoint Excel and Word skills

• Excellent written and verbal communications skills in English

• Willingness to learn: open to feedback develops on the technical and the interpersonal level

Rewards and benefits
We want to make sure that its possible for you to strike the right balance between your career and your private life. benefits of working with us at ING include:

• 25-28 vacation days depending on contract

• Pension scheme

• 13th month salary

• 8% Holiday payment

• Hybrid working

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

About us
Curious about how ING empowers people and businesses to move forward the recruiter attached to the advertise