Head Home Care Coordinator
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Job Location:
Ridgewood, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About Us
We are a licensed home health care agency dedicated to providing compassionate high-quality care that allows clients to remain safe and comfortable in their homes. Our team is committed to professionalism reliability and exceptional service for both our clients and caregivers.
Position Summary
We are seeking an organized proactive and compassionate Care Coordinator to join our growing team. This key role is responsible for coordinating client services staffing cases with qualified caregivers maintaining clear communication with clients and families and supporting the recruitment and onboarding of caregiving staff.
The ideal candidate thrives in a fast-paced environment communicates effectively and has experience in home care coordination or healthcare staffing.
Key Responsibilities
Client Communication & Care Coordination
Serve as the primary point of contact for clients and their families
Conduct intake calls and assist with service setup
Coordinate care schedules based on client needs and service plans
Maintain regular follow-up to ensure client satisfaction
Address concerns and resolve scheduling or service issues promptly
Staffing & Scheduling
Match caregivers to clients based on skills availability and compatibility
Manage and update caregiver schedules daily
Ensure all shifts are covered and proactively address call-outs
Maintain accurate scheduling records and documentation
Caregiver Recruitment & Hiring
Assist with recruiting interviewing and onboarding caregivers
Verify credentials certifications and required documentation
Ensure compliance with state licensing and agency policies
Support caregiver engagement and retention efforts
Administrative Duties
Maintain accurate client and employee files
Ensure documentation meets regulatory standards
Collaborate with management to improve processes and client services
Qualifications
Experience in home health care healthcare staffing or care coordination preferred
Knowledge of licensed home care agency operations and compliance requirements
Strong organizational and multitasking skills
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Proficiency with scheduling software and Microsoft Office
Problem-solving mindset with strong attention to detail
Preferred Skills
Experience working in a Licensed Home Care Services Agency (LHCSA)
Understanding of caregiver credentialing requirements
Ability to handle high-volume scheduling in a fast-paced environment
What We Offer
Competitive salary (based on experience)
Supportive and team-oriented work environment
Opportunities for growth and advancement
Meaningful work that impacts lives every day
Required Experience:
IC
Key Skills
- Senior Care
- Developmental Disabilities Experience
- Behavior Management
- Computer Skills
- Caregiving
- Home Care
- Copywriting
- Child Protective Services
- Medication Administration
- Social Work
- Writing Skills
- Addiction Counseling
About Company
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