Bilingual Medical Assistant
Houston, MS - USA
Job Summary
ESSENTIAL FUNCTIONS:
Demonstrates Customer Service Standards (smiles and makes eye contact greets each patient and visitor seeks out patient and visitor contact displays appropriate body language at all times takes 5 minutes each day to go above and beyond for one patient or visitor honor diversity and thanks each customer)
Works efficiently and completes tasks thoroughly to optimize patient flow while maintaining quality and
patient/provider satisfaction
Escorts patient(s) to exam rooms interviews patients measures vital signs including weight blood pressure pulse
temperature and documents all information in patients chart
- Confirm patient DOB and full name
- Confirm reason for visit and date of injury
physician assistant
Maintains patient charts ensuring all related reports labs and information is filed and available in patients medical
records/file prior to their appointment. Ensure completeness and accuracy of patients forms
- Patient must have a referral form unless sent from another provider
- Patient must have x-ray or MRI report
- Check off list must be completed
- Letter of Protection must be in the patient file if applicable
Completes parking placard and/or license plate form
Completes Urine Toxicology (UTOX) test for patient and adheres to the Testing Personnel responsibilities and duties
Evaluates toxicology report and accurately identifies results
Call in for patient prescription refills
Completes op-notes if applicable and ensures completeness and accuracy of patients forms and Scribe notes
Keeps exam rooms clean and stocked with adequate medical supplies
Maintains and responds to e-mails telephone calls and inquiries
Responds to and fulfills requests for information including sending faxes and e-mails
- Takes telephone messages and provides feedback and answers to patient/physician/pharmacy calls
Uses downtime efficiently aware of team members workload and constantly helps and responds positively to
requests for assistance from other team members
Protects patient and family privacy rights and maintains confidentiality of patient records in accordance to policy
and procedure and HIPAA requirements
Follows all safety rules on the job. Reports all accidents promptly and corrects minor safety hazards.
Communicates with peers and management regarding any hazards identified in the workplace
Travels as necessary to other facilities
Performs other duties as assigned
KNOWLEDGE SKILLS AND ABILITIES:
Must have the ability to distinguish color to accurately interpret toxicology report and results
Knowledge of administrative and clerical procedures and systems such as word processing managing files and
records and other office procedures and terminology
Meticulous attention to detail
Ability to adapt with flexibility
Ability to work as a team and independently by guiding oneself with little or no supervision
Ability to maintain effective and organized systems to ensure timely patient flow
Excellent polished patient interaction skills. Ability to communicate professionally with patients
Exceptional customer service and phone etiquette
Strong computer skills with proficiency in Microsoft Office including Outlook Excel Word & E-Clinical
Energetic with a desire to learn and develop new skills
EDUCATION AND EXPERIENCE:
High School diploma or GED
One (1) year in medical office setting
BENEFITS OFFERED:
- 3 Medical Plans
- 2 Dental Plans
- 1 Vision Plan
- Employee Assistance Program
- Short and Long-Term Disability Insurance
- Basic and Voluntary Life with AD&D Plan
- 401(k) with a 2-year vesting
- PTO Holidays
Please visit our website for more information:
Compensation to be determined by the education experience knowledge skills and abilities of the applicant internal equity and alignment with market data.
Employment for this position is contingent upon the successful completion of a background check and drug screening.
Required Experience:
Junior IC
Key Skills
About Company
Wayne O. Alani, MD is a board-certified orthopedic extremity surgeon at Minivasive Orthopedics, serving patients in Sugar Land and Houston, Texas.