3PL MANAGER, SPECIALTY 3PL
Job Summary
The 3PL Manager will also be responsible for reporting and delivering projects alongside centralised Amazon support teams to react and adapt to new processes and requirements within our organisation.
Key job responsibilities
Manage and control performance cost and capacity of External Fulfillment Logistics provider (3PL)
Monitor and analyze customer experience and delivery performance maintain and develop KPIs and SLAs with 3PL
Contribute to process improvements and cost optimization initiatives in collaboration with internal and external stakeholders
Prioritize projects and software feature requests evaluate and set stakeholder expectations
Ensure for each 3PL Fulfillment Centre that requirements and resources both internal / external are available to deliver success
Work closely with technical development teams to deliver features which are customer-focused scale able auditable and iteratively developed
Possesses combination of practical and intellectual skills and an ability to shift and adapt to different tasks that vary between complex analyses and hands-on project and operations management
Strong focus on quantitative data working with large datasets and able to use the appropriate software for this scale
Willingness to travel to PL and EU sites
- Bachelors degree or above in engineering project management operations logistics supply chain or related field
- Experience handling multiple competing priorities and complex projects with multiple stakeholders (e.g. definition of accurate network expansion plans vendor development quality assurance design and cost improvement team and stakeholder engagement)
- Speak write and read fluently in English
- Travel up to 80% of the time to work on-site at supplier factories
- Experience in lean or six sigma methodologies for operational process and performance improvement projects including process mapping and process re-design
- Experience working in an operations supply chain transportation project management or management consulting role
- Experience running metrics reports analyzing data to identify problems and using data analysis to generate and explain metrics
- Masters degree or above in Management Business Administration Economics Engineering or Marketing
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Required Experience:
Manager
Key Skills
About Company
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