HR Employee Services Generalist
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Job Location:
Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
How Will You Make An Impact
The Human Resources Employee Services Generalist serves as the primary corporate point of contact for U.S. employees seeking HR support responding to inquiries submitted through the ticketing system phone email and other channels. This role delivers exceptional customer service while assisting employees across a broad range of HR topics including time and attendance HR system guidance benefits compensation and compliance. Key responsibilities include evaluating employee issues identifying effective resolutions processing accurate transactions and communicating outcomes promptly and professionally.
Location:
This role will be based on-site at our St. Petersburg FL Corporate Headquarters with remote flexibility one day a week.
What Will You Do
Serve as the primary point of contact for HR inquiries via phone email ticketing systems and chat.
Assess troubleshoot and resolve HR-related issues with professionalism empathy and timeliness; escalate complex issues when necessary.
Listen actively and ask clarifying questions to fully understand underlying concerns and provide accurate information.
Manage multiple inquiries simultaneously and prioritize based on urgency.
Perform timely and accurate transactions across multiple systems including Workday ADP HRIS UKG and other platforms.
Identify opportunities to enhance HR processes tools or service delivery.
Provide HR program/project support as needed.
Ability to handle and maintain discretion and confidentiality in all areas pertaining to employee or company data and proprietary information.
May perform other duties and responsibilities as assigned.
How Will You Get Here
Education:
High School Diploma or GED required; Bachelors degree in Human Resources or a related field preferred.
Experience:
At least 1 years of HR operations related experience.
Experience in one or more of these areas strongly preferred: ADP Workforce Now handling I-9s Corporate New Hire Orientation facilitation.
Or an equivalent combination of education experience and/or training.
Knowledge Skills Abilities:
Comfort working in HR technology systems (Workday UKG etc.).
Strong customer service skills required.
Excellent verbal and written communication skills.
Basic understanding of HR practices preferred.
Bilingual preferred.
What Can Jabil Offer You
Along with growth stability and the opportunity to be challenged Jabil offers a competitive benefits package that includes:
Medical Dental Prescription Drug and Vision Insurance with HRA and HSA options
401K Match
Employee Stock Purchase Plan
Paid Time Off
Tuition Reimbursement
Life AD&D and Disability Insurance
Commuter Benefits
Employee Assistance Program
Pet Insurance
Adoption Assistance
Annual Merit Increases
Community Volunteer Opportunities
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number birth certificate financial institution drivers license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft contact the Federal Bureau of Investigations internet crime hotline () the Federal Trade Commission identity theft hotline () and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or calling with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong
#AWorldofPossibilities
#EarlyCareer
Key Skills
- Employee Relations
- Fmla
- Employee Evaluation
- Human Resources Management
- Workers' Compensation Law
- Benefits Administration
- HRIS
- Payroll
- Employment & Labor Law
- ADP
- Human Resources
- Recruiting
About Company
At Jabil we strive to be the most technologically advanced and trusted manufacturing solutions provider.
