Chief of Staff
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Job Location:
Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
ROLE
The Chief of Staff will act as a key strategic partner to the CEO and the Executive team ensuring organizational alignment operational effectiveness and seamless internal communication. This role supports organizational leadership facilitates board communications and oversees the planning and execution of critical organizational priorities. As a driver of organizational effectiveness the Chief of Staff plays a pivotal role in fostering an environment of trust transparency and impact.
HOW TO APPLY
Luminate is being supported in this hire by our executive search advisor Jago Channell:
To learn more about the role please contact Jago Channell at:
To review a full job description and apply for this role click on this link:
screening process requires candidates to respond to a handful of questions that provide perspective on how your skills would relate to the day-to-day job. Submissionswill be anonymised randomised and reviewed by a panel of reviewers from the hiring you are shortlisted well invite youto the next step which includes formal interviews and meeting select members of the team.
Applications are due by Friday 03 April 2026 at 11:59pm (UK time / GMT).
Primary System focus
- CEO Office & Executive Leadership system: Drive alignment between the CEO Executive Team and Board ensuring decisions are informed tracked and translated into clear actions across the organisation.
- Organisation strategy and performance system: Support the CEO in connecting strategic goals with operational delivery. Shape priorities manage cadence and enable evidence-based decision-making across leadership and teams.
Secondary Systems focus
- Leadership and decision-making system: Design and maintain effective processes leadership meeting structures and follow-up mechanisms that reinforce accountability and strategic focus. Ensure organisational priorities and values are embedded in how the organisation operations.
- Internal communications and engagement system: Ensure transparent and consistent internal communication that connects leadership intent to staff understanding and engagement promoting trust and alignment.
HOW YOU CREATE CHANGE: LEVERAGE POINTS
Your role shifts systems through:
- Alignment: Ensure the CEOs strategic intent priorities and decisions are well-understood and consistently applied across leadership and teams.
- Connectivity: Act as a bridge between CEO Executive Team Leadership Team and staff promoting transparency and strengthening information flow and trust.
- Execution discipline: Embed structured rhythms for leadership decision-making initiative tracking and performance follow-up to ensure accountability and timely delivery.
- Cultural stewardship: Model and reinforce values of openness collaboration and integrity to ensure the organisational values are reflected in everyday practice.
MENTAL MODELS WE VALUE
- Systems thinking: Understand how decisions behaviours and processes interconnect across the organisation. Recognise patterns dependencies and leverage points that strengthen alignment between strategy people and operations.
- Enabling leadership: Empower others to perform at their best by clarifying intent removing barriers and creating conditions for shared accountability. Leading through influence not hierarchy.
- Adaptive mindset: Balance long-term strategic intent with agility and responsiveness to change. Anticipate emerging risks or opportunities and adjust course without losing sight of the bigger picture.
- Decision discipline: Value rigour transparency and follow-through in how decisions are made recorded and executed. Help Luminate move from discussion to decision and delivery.
- Learning orientation: Promote reflection and continuous improvement. Seek feedback distil learning from successes and setbacks and embed those lessons into Luminates ways of working.
TRAVEL
The role is based in one of Luminates regional hubs with flexibility for hybrid working. This role involves some travel (approximately 3-4 trips per year) and occasional irregular hours to accommodate staff across different time zones.
Required Experience:
Senior IC
Key Skills
- Compliance Management
- Customer Retention
- Quality Assurance
- Customer Service
- Extensive Knowledge
- Account Management
- Front Office
- Telephone Calls
- Needs Analysis
- Cold calls
- Business Relationships
- Customer Complaints
- Sales Goals
- Sales Process
- New Clients
About Company
Luminate is a global foundation working to ensure that everyone – especially those who are underrepresented - has the information, rights, and power to influence the decisions that shape society.
