O2C Solution lead
Job Summary
Team Leadership
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Lead and mentor a team of O2C Solution Architects
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Promote best practices knowledge sharing and continuous learning
O2C Process Ownership
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Oversee configuration implementation and support of Order-to-Cash processes
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Ensure alignment with business goals and enterprise architecture
Stakeholder Collaboration
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Work closely with Finance IS Architecture technical teams and business stakeholders
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Translate business requirements into functional and technical specifications
Project & Program Management
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Lead system upgrades enhancements and new implementations
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Manage project timelines deliverables and stakeholder expectations
Process Optimization & Automation
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Identify opportunities for automation efficiency improvements and system optimization
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Drive continuous improvement across O2C processes
Cross-Functional Integration
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Coordinate with related finance processes including R2R P2P Tax and Data teams
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Ensure smooth integration across enterprise systems
Governance & Quality Assurance
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Ensure solutions comply with internal standards governance and compliance requirements
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Oversee testing documentation and change management activities
Issue Resolution
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Lead troubleshooting for complex O2C system issues
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Ensure timely escalation and resolution
Performance Monitoring
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Define and monitor KPIs for O2C processes
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Provide performance insights and reporting to leadership
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Bachelors or Masters degree in Computer Science Finance Information Systems or related field
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7 years of experience in Order-to-Cash (O2C) processes
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Strong experience with SAP S/4HANA SAP Central Finance (CFIN) and ERP integrations
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Deep understanding of Order Management Billing Accounts Receivable and Collections
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Experience managing Credit Management lifecycle and system integration
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Strong knowledge of data integration between source systems and CFIN
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Experience with Down Payment processing project cash flow solutions and financial provisioning
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Strong leadership communication and stakeholder management skills
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Proven ability to manage multiple projects and priorities in a fast-paced environment