Microsoft Windows Desktop Management

Trigent Software Private Limited

Job Location:

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

Shift Timings: 1 PM to 10:30PM and should be ready to support 24*7 Shift.
Number of Resources: 3
Project Location: BDC10

Job Description
Job Title: Microsoft Windows Desktop Management.
Career Level: Contractor
Location: BDC10

As MS Windows Desktop Support Engineer the candidate should be responsible for ensuring all incidents and outages are closed in a timely manner properly documented tracked and resolution occurs.

Roles & Responsibilities:
- Manage Incident Issues and Outage management Investigation and restoration.
- Collaborate with cross-functional teams to ensure timely resolution of issues.
- Ensure compliance with IT policies procedures and standards are followed.
- Proactively identify opportunities to improve processes systems and tools to enhance the efficiency of IT support.
- Coordinate with external vendors and service providers for hardware/software maintenance and support as needed.
- Provide operational support role in a multi-shift 24/7 and should be able to work across various shifts.

Professional & Technical Skills:
- Excellent communication and Collaboration skills.
- Must Have Skills: Knowledge in Microsoft Windows & Cloud Management.
- Strong knowledge of hardware software and networking concepts.
- Good To Have Skills: Knowledge Microsoft 365 and Network Infrastructures.
- Good to have Certifications such as Microsoft Certified Professional (MCP) or Cloud are a plus.
- Strong problem-solving skills and a customer-centric approach to IT support.
- Knowledge in troubleshooting technical issues and providing timely solutions.

Qualifications:
- The ideal candidate will possess a strong educational background in computer science or a related field.
- Work from Office & in multiple Shifts

Job Description: Shift Timings: 1 PM to 10:30PM and should be ready to support 24*7 Shift. Number of Resources: 3 Project Location: BDC10 Job Description Job Title: Microsoft Windows Desktop Management. Career Level: Contractor Location: BDC10 As MS Windows Desktop Support Engineer the candid...