PackagedSaaS Application Engineer
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Summary: As a Packaged/SaaS Application Engineer you will configure and support packaged or Software as a Service applications to adapt features manage releases and ensure system stability. Your typical day will involve utilizing standard tools application programming interfaces and low-code platforms to align solutions with business needs while maintaining compatibility and performance across various systems. You will engage with cross-functional teams to understand requirements and implement effective solutions that enhance operational efficiency and user experience.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and implement improvements as necessary.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow Field Service Management.
- Good To Have Skills: Experience with ITIL processes and frameworks
.- Strong understanding of application configuration and customization.
- Familiarity with low-code development platforms
.- Experience in managing software releases and updates.
Additional Information:
- The candidate should have minimum 5 years of experience in ServiceNow Field Service Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Key Skills
- Children Activity
- EAM
- Engineering Support
- Maintenance Engineering
- Accident Investigation
- Branding
