Desktop Support Technician Intermediate

Markham - Canada

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. This Client is an American multinational semiconductor company based in Santa Clara California that develops computer processors and related technologies for business and consumer markets. global company that specializes in manufacturing semiconductor devices used in computer processing. The company also produces flash memories graphics processors motherboard chip sets and a variety of components used in consumer electronics goods.

Position: Desktop Support Technician - Intermediate

Location: Markham ON

Duration: 12 Months

Job Type: Temporary Assignment

Work Type: Onsite

Job Description:

This position is a support position covering the desktop and laptop needs of the client community.
Must have thorough knowledge of Windows XP and Vista as well as Linux administration support.

EXPERIENCE AND EDUCATION:

2-3 years of experience with Desktop Support or Helpdesk
2-3 years of experience with Active Directory/Windows Server/Exchange administration and troubleshooting
2-3 years of experience with Mobile Devices (Windows iOS and Android )
1-2 years of experience with VPN/Remote Connectivity
1-2 years of experience with VoIP;Experience with in-depth troubleshooting methodologies in a heterogeneous environment multifunction devices Cisco IP phones documentation cabling and networking;Thorough knowledge of Windows XP and Vista as well as Linux administration support
Windows 7 experience preferred;Thorough knowledge of the VI editor

preferred

Experience with MS Exchange and Office 2003 and 2007 required
Must be familiar with general networking configuration and support desktop and laptop trouble shooting skills and a thorough knowledge of internal system hardware
Strong communication and customer service skills required
Knowledge of ticketing systems preferred
Must have their A certification and Red Hat certification

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. This Client is an American multinational semiconductor company based in Santa Clara California that develops computer processo...