Keyholder

Keyholders are front and center for all the action. They are the liaison between the product and the customer the brand ambassadors and the friendly faces of our organization. Were looking for a Keyholder to become a local cannabis expert and develop long lasting relationships with our customers by providing an exceptional customer experience.

• Being a Brand Ambassador for ACL.
• Helping customers select cannabis accessories and apparel by identifying their needs and wants through helpful questions and conversation.
• Providing high quality customer service to all customers ensuring each customer leaves with the products they came in for or an alternative substitute we have available in-store.
• Educating and conversing with customers by maintaining a comprehensive knowledge of in-store products and keeping informed on industry-wise news.
• Ensuring all opening and closing procedures are followed and that the building is properly armed and disarmed.
• Ensuring all store daily logs are filled out accurately and timely.
• Assisting with product shipment transfers and recording.
• Ensuring inventory is accurate and ensuring controls are in place for loss prevention.
• Participating in staff education merchandising and promotional activities.
• Maintain cleanliness of storefront including ensuring the cabinets and display cases look professional.
• Complying with all ACL policies and procedures current and future.
• Handling transactions with 100% accuracy.
• Troubleshooting customer concerns and sharing solutions to issues with management.

The above is not an exhaustive list of duties and responsibilities. The Keyholder agrees to learn/perform all reasonably assigned duties as per their Store Manager or Retail District Managers instruction to the best of their ability.

• Ability to work evenings and weekends.
• Exeptional customer service skills.
• Ability to converse with a multitude of different personaility types in a friendly and helpful manner.
• Ability to navigate difficult situations/customers and ensure all interactions are a positve experience for the customer.
• An aptitude for learning about our products and industry and a desire to share your knowledge with our customers.
• An outstanding attention to detail.
• Ability to work in a fast-paced environment and multi-task.
• Minimum of 2 years experience in retail/customer service role.
• Minimum High School Diploma or equivalent.
• Must have reliable transportation.
• Be able to complete a Criminal Record Check.
• Must be 19 years of age or older.
• Experience in a supervisory/management role an asset.
• Experience working in a cannabis retail environment and/or with controlled substances is considered an asset.

Atlantic Cultivation is a fully integrated cannabis producer and retailer located in the heart of St. Johns NL. We cultivate strains of exceptional quality in our purpose-built facility and take those products to market in our 10 retail stores. Those retail centres are called Atlantic Cannabis and youll find them nestled in beautiful communities across the island portion of NL.

All facets of our organization operate around our core values which are a commitment to quality community and fun! These values form the core of all our business operations and are at the forefront of all decisions we make.

At Atlantic Cannabis were proud to offer more than just a job - we provide a supportive and rewarding workplace where our team can grow and thrive. Heres what you can expect as part of our team:

Competitive Wages - We value your skills and experience and we show it with fair competitive compensation.

Incentive Programs - Your hard work doesnt go unnoticed. We offer performance-based incentives to reward excellence.

Career Growth - We prioritize internal growth and development giving you the opportunity to build a long-term career with us.

Gym Access - Stay active and energized with access to our in-facility gym available Monday to Friday from 7AM to 5PM.

Comprehensive Medical Plan - All employees are eligible to enroll in our health benefits program for peace of mind and well-being.

Free Staff Parking - At our Water Street location we take care of your parking so you can focus on what matters most.

Were proud to be an equal opportunity employer that celebrates diversity and fosters a safe respectful and inclusive workplace. Our employees are ambassadors of our values-quality community and fun-both inside and outside of work.

Please note: This opportunity is open only to candidates legally entitled to work in Canada. We thank all applicants for their interest; only those selected for an interview will be contacted.