Customer Success Specialist DELL

Its fun to work in a company where people truly BELIEVE in what theyre doing!

Job Description:

About Ingram Micro

Ingram Micro is the global leader in IT distribution and technology solutions reaching nearly 90% of the worlds population. We connect technology manufacturers and cloud providers with B2B technology experts enabling innovation and growth across the entire IT ecosystem.
With our broad solutions portfolio supply chain expertise and our proprietary digital platform (Ingram Micro Xvantage) we provide opportunities and impact at a scale that no other company can match.

Why join us

Joining Ingram Micro means becoming part of a multinational organization that invests in people values talent and offers continuous learning certifications and international career pathways. Our DELL-dedicated Business Unit is one of the fastest-growing areas of our Italian offices and plays a strategic role in expanding our footprint in the commercial IT channel.

Your Role

As a Customer Success Specialist DELL you will drive business development in a strategic and rapidly expanding market. You will:

• Identify and engage new B2B reseller partners.

• Generate leads through a mix of marketing activities outbound campaigns digital prospecting tools and the Ingram Micro Xvantage platform.

• Manage the full sales cycle: from first contact to negotiation and successful onboarding.

• Collaborate with cross-functional teams (Vendor Managers Presales Marketing Finance) to design and execute growth strategies.

• Track performance manage your pipeline and contribute to team KPIs while taking full ownership of your targets.

• Share insights new ideas and market feedback to continuously improve our go-to-market approach.

What Were Looking For

• Previous experience in B2B sales is considered a strong plus ideally in IT distribution vendor or system integrator environments but it is not mandatory.

• Strong motivation to learn and grow in a commercial role within the IT market.

• Commercial acumen curiosity and a proactive approach.

• Fluency in Italian and good working proficiency in English stronger skills in English are a plus.

• A collaborative attitude and entrepreneurial mindset with a drive to achieve results.

What We Offer

• A strategic role in one of Ingram Micros fastest-growing business units.

• The chance to shape the market by building new customer relationships from the ground up.

• Access to training advanced tools and vendor certifications to grow your expertise.

• Clear and transparent career development opportunities including international paths.

• A dynamic collaborative and performance-driven culture where results and initiative are rewarded.

Ready to grow with us

If youre eager to take ownership develop new business and build your career in a global people-focused company and be part of the future of Ingram Micro!