Hotel Bell Person, Caesars Tower (Caesars New Orleans)
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Job Location:
New Orleans, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
The Hotel Bell Person will play a key role in delivering a warm and sophisticated welcome to our guests. This role will be responsible for assisting with luggage providing information about hotel services and ensuring a seamless check-in and check-out experience. The role includes escorting guests to their rooms offering personalized recommendations and addressing any needs or requests with professionalism and care. The Bell Person dedication to exceptional service and attention to detail will contribute to creating a memorable and refined experience for all guests.
Responsibilities
- Acknowledges greets and converses in English with customers who need assistance with their baggage.
- Offer directional information driving/hotel related.
- Explains accommodations promotions appointments and equipment to guests.
- Accurately delivers bags to and from guest rooms.
- Picks up guests luggage upon departure and transports to transportation or delivers for storage.
- Informs guest of the Hotels facilities and services available.
- Assists guest with room changes and maintains room key security.
- Participates in maintaining a safe clean work environment.
- Completes required room slip information and submits to Bell Captain after each front.
- The Bell Person will also be responsible for storage and retrieval of luggage in the luggage room as assigned by the Bell Captain.
- Meets the attendance guidelines of the job and adheres to regulatory departmental and company policies.
Qualifications
- At least 2 years previous experience as a Bell Person is preferred.
- Must be able to lift heavy baggage up to 80 pounds.
- Minimum of one year customer service experience in a previous position where the primary job duty is direct customer service is required. Must have the proven ability to provide courteous friendly and efficient service.
- Must be able to get along with co-workers and work as a team.
- Must present a well-groomed appearance.
A FEW MORE THINGS:
- Must be able to work and quickly maneuver inside and outside.
- Must be able to work independently.
- Must be able to stoop bend and lift objects that weigh up to 80 pounds.
- Must be able to push and/or pull heavy rolling loads more than 300 pounds.
- Must be able to respond to visual and aural cues. Must be able to read write and speak English clearly.
GAMING PERMIT: NOT REQUIRED
Key Skills
- Accounts Receivable
- Customer Service
- Accounting & Finance
- Financial Situation
- Custtomer Relationship
- Product Knowledge
- Communication
- Customer Accounts
- Financial Risk Assessment
- Financial Risk Analysis
- Risk Control
- Payment Method
- Financial statement
- Business Relationships
- Accounts Payable
About Company
Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving ... View more
