This is a for a Remote/Hybrid role in Austin TX. Note that position can be hired in San Jose CA or Plantation FL US.
Position Summary
The Salesforce Administrator will be a critical functional technology partner supporting Thaless Sales Operations Support Marketingand Finance departments. This position will play a key role in assessing deploying supporting and improving business systems thatdeliver best in class technology experiences for both internal stakeholders and Thales customers
Special Position Requirements
Work Schedule: 8 hours/day in a USA time zone adjusted for meetings with team in other time-zones
Key Areas of Responsibility
Troubleshoot Salesforce issues using a ticketing system. This includes identifying and resolving problems with functionality permissions data integrations and performance
Design implement test troubleshoot debug and document solutions throughout the development process and across the Salesforceplatform including CPQ and various managed packages
Collaborate with Sales Operations Order Management Marketing Finance and other teams on projects related to Salesforce
Participate in agile development processes including daily stand-ups sprint planning QA UAT and go-live
Prepare and execute mass data uploads
Ensure creation and updating technical documentation
Stay up to date on new Salesforce features and functionality
This role is primarily based in your local time zone and you may occasionally need to attend early or late meetings to collaborate
effectively with our international team across multiple time zones.
Basic Qualifications
Bachelors degree in computer science another relevant field of engineering study
Technical skills:
At least 3 years Salesforce administration experience
Strong understanding of Salesforce features and functionality
Knowledge of SOQL and Agile principles
Soft skills:
Excellent problem-solving and troubleshooting skills
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Excellent skills to help translate business concepts to technical projects and vice versa
Excellent attention to detail
You are resourceful innovative and solution-oriented
Preferred Qualifications
Certified Salesforce Administrator. Other certifications a plus
CPQ experience
Knowledge of Apex triggers and classes Visualforce JavaScript Lightning components
Why Join Us
Say HI and learn more about working at Thalesclick here.
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This position will require successfully completing a post-offer background check. Qualified candidates with criminal history will be considered and are not automatically disqualified consistent with applicable federal law state law (the California Fair Chance Act) and local ordinances (San Francisco Fair Chance Ordinance City of Los Angeles Fair Chance Initiative for Hiring Ordinance and Los Angeles Countys Fair Chance Ordinance for Employers).We are an equal opportunity employer including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin disability protected Veteran status age or any other characteristic protected by law.
If you need an accommodation or assistance in order to apply for a position with Thales please contact us at .
The reference Total Target Compensation (TTC) market range for this position inclusive of annual base salary and the variable compensation target is between
Total Target Cash (TTC) 92365.00 - 163759.00 USD AnnualThis reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including but not limited to the employees career path history competencies skills and performance as well as the companys annual salary budget the customers program requirements and the companys internal equity. Thales may offer additional benefits and other compensation depending on circumstances not related to an applicants status protected by local state or federal law.
(For Internal candidate if you need more information please reach out to your HR Shared Service 1st Point)
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents including the following:
Elective Health Dental Vision FSA/HSA Voluntary Life and AD&D Whole Group Life w/LTC Critical Illness Hospital Indemnity Accident Insurance Legal Plan Identity Theft and Pet Insurance
Retirement Savings Plan after 30 days of employment with a company contribution and a match and with no vesting period
Company paid holidays and Paid Time Off
Company provided Life Insurance AD&D Disability Employee Assistance Plan and Well-being Program
Required Experience:
Unclear Seniority
In all critical environments - air, land, sea, space and cyberspace - decision-makers, operators, crews and members of our armed services and security forces are faced with millions of important decisions every day. It is in supporting these people that Thales in the United States ha ... View more