Product Owner

Chantilly, VA - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

#W2 Role

Job Title - Product Owner

Remote Role

Role Overview

We are seeking a Senior Product Owner to lead the discovery and delivery of a custom-built Order Management System (OMS) for Costco. This role is part of a Discovery Pod focused on transforming a legacy OMS into a modern microservices based architecture.

The Product Owner will operate in a high ambiguity environment building OMS capabilities from the ground up-often with limited business SME availability-while guiding distributed onshore and offshore engineering teams. This role requires deep ownership of requirements strong backend and financial workflow understanding and the ability to proactively apply OMS best practices rather than rely on existing product frameworks.

This role requires a rare combination of:

Strong SAFe Product Owner craft (PI readiness backlog hygiene dependency/risk management) and
Current hands-on OMS domain expertise across core modules (order lifecycle fulfillment returns/refunds cancellations inventory/sourcing).

Because SME availability may be limited the PO must be able to lead requirements proactively and apply industry OMS best practices.

Key Responsibilities

1) Quarterly & PI Planning Readiness (SAFe)

Plan ahead across quarterly and PI horizons by preparing clear objectives scope options and sequencing aligned to outcome-based goals (OKR/ style).
Provide high-quality PI inputs: feature prioritization dependency mapping risk identification and capacity assumptions.
Ensure traceability from objectives features stories with clear success measures.

2) Backlog Ownership & Execution Readiness

Own and continuously refine a prioritized team backlog.
Ensure near-term work is Definition of Ready (DoR) compliant: clear acceptance criteria workflows and testable outcomes.
Maintain refinement and visibility 1 2 PIs ahead while keeping next sprint execution-ready.

3) OMS Domain Leadership (Must be hands-on)

Lead discovery and delivery for OMS capabilities across:
- Order lifecycle (create process fulfill deliver/complete)
- Omnichannel fulfillment (Pickup Delivery Ship-to-Home Ship-to-Store)
- Cancellations returns refunds
- Inventory availability sourcing vendor/DFC flows
- Post-order modifications (adjustments/markdowns/discount rules where applicable)
Define business rules guardrails and negative/exception scenarios (e.g. fraud prevention validation failures retries compensations).

4) Technical & Architectural Foresight (Integration-heavy)

Partner with engineering/architecture to identify:
- Technical enablers
- Non-functional requirements (performance resiliency observability)
- Platform/integration constraints early
Sequence functional and technical work to reduce rework and integration risk.
Be comfortable discussing APIs events/messages integration patterns and end-to-end flows.

5) Dependency Risk and Outcome Management

Proactively manage cross-team/cross-ART dependencies.
Surface risks early and drive mitigation with Product Management RTEs and peer POs.
Inspect outcomes using delivery product metrics; adjust plans within PI/quarter based on learning.

Required Skills & Experience (Must-Haves)

OMS domain depth (non-negotiable):
9 12 years working with enterprise OMS platforms (Manhattan Blue Yonder IBM Sterling or custom-built OMS).
Must demonstrate credible module expertise (not just worked around OMS).
Recent OMS experience:
Meaningful OMS work within the last 24 36 months (to avoid steep learning curve).
Product Owner experience:
6 7 years as a PO (or equivalent) in Agile/SAFe environments.
SAFe execution mastery: PI Planning readiness backlog refinement OKR/DoR/DoD dependency/risk management.
Product craft excellence: user stories workflows journey maps acceptance criteria.
Retail / eCommerce / fulfillment domain exposure; omnichannel journey experience (Pickup Delivery Ship-to-Home Returns).
Technical fluency: comfortable discussing APIs event/message flows integration patterns system architecture with engineers.

#W2 Role Job Title - Product Owner Remote Role Role Overview We are seeking a Senior Product Owner to lead the discovery and delivery of a custom-built Order Management System (OMS) for Costco. This role is part of a Discovery Pod focused on transforming a legacy OMS into a modern micros...