Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide.
Job Title: Training Specialist 2
Location: Pomona CA 91768
Duration: 17 Months
Job Type: Temporary Assignment
Work Type: Hybrid
Shift: M-F 8-5
Job Description:
- Bachelors Degree in Education instructional design business or an equivalent combination of education training and experience.
- Typically possesses four or more years of experience developing and/or delivering training.
- Demonstrated ability to communicate both technical and non-technical material in an readily understandable manner.
- Under general supervision of the Training manager participates in the development implementation documentation and evaluation of training; serves as training instructor; provides orientation for supervisory administrative professional direct care and support staff.
- Prepares instructional materials and all other duties relating to the training department.
- Other duties as assigned within the scope of this position.
Day-to-Day Responsibilities/Workload
- This role provides day to day operational support through ongoing troubleshooting and technical analysis related to the onboarding and provisioning of SPE Transmission & Distribution (T&D) Generation and EHSQ personnel.
- The resource ensures all access requests comply with established security compliance and access governance requirements.
- This person will work closely with Hiring Managers to validate job template accuracy and confirm that provisioning requests are complete and correct to support employee readiness on Day One.
- Responsibilities include submitting access and provisioning requests coordinating with IT and cross functional stakeholders and tracking tasks through completion to ensure timely delivery of technology and system access.
- The role supports both new and existing employees by resolving access issues identifying missing or incorrect roles and facilitating updates or additions as business needs evolve.
- Ownership of the team mailbox is required to manage incoming requests respond to inquiries prioritize work and provide clear communication to stakeholders.
- This position partners closely with IT teams to ensure onboarding technology and system access are delivered efficiently and within required timelines. Familiarity with enterprise systems such as SAP SuccessFactors Helix/Remedy and other onboarding and provisioning tools is preferred.
Required Skills/Attributes
- The role requires strong communication organizational and collaboration skills to effectively manage daily onboarding and access related activities using email Microsoft Teams MS Suites and other enterprise tools. The ability to communicate clearly and professionally with hiring managers IT teams and key stakeholders is essential to coordinate requests provide accurate status updates and resolve issues in an efficient and timely manner.
- Success in this role depends on effective time management a high level of attention to detail and the ability to manage multiple requests concurrently while ensuring accuracy compliance and timely completion.
- A customer focused approach is critical when supporting new and existing employees with role assignments access corrections and overall system readiness.
- The position also requires strong analytical and problem-solving skills to troubleshoot and resolve onboarding and provisioning issues.
Education Requirement
- High School Diploma or Equivalent
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide. Job Title: Training Specialist 2 Location: Pomona CA 91768 Duration: 17 Months Job Type: Temporary Assignment Work Type: Hyb...
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide.
Job Title: Training Specialist 2
Location: Pomona CA 91768
Duration: 17 Months
Job Type: Temporary Assignment
Work Type: Hybrid
Shift: M-F 8-5
Job Description:
- Bachelors Degree in Education instructional design business or an equivalent combination of education training and experience.
- Typically possesses four or more years of experience developing and/or delivering training.
- Demonstrated ability to communicate both technical and non-technical material in an readily understandable manner.
- Under general supervision of the Training manager participates in the development implementation documentation and evaluation of training; serves as training instructor; provides orientation for supervisory administrative professional direct care and support staff.
- Prepares instructional materials and all other duties relating to the training department.
- Other duties as assigned within the scope of this position.
Day-to-Day Responsibilities/Workload
- This role provides day to day operational support through ongoing troubleshooting and technical analysis related to the onboarding and provisioning of SPE Transmission & Distribution (T&D) Generation and EHSQ personnel.
- The resource ensures all access requests comply with established security compliance and access governance requirements.
- This person will work closely with Hiring Managers to validate job template accuracy and confirm that provisioning requests are complete and correct to support employee readiness on Day One.
- Responsibilities include submitting access and provisioning requests coordinating with IT and cross functional stakeholders and tracking tasks through completion to ensure timely delivery of technology and system access.
- The role supports both new and existing employees by resolving access issues identifying missing or incorrect roles and facilitating updates or additions as business needs evolve.
- Ownership of the team mailbox is required to manage incoming requests respond to inquiries prioritize work and provide clear communication to stakeholders.
- This position partners closely with IT teams to ensure onboarding technology and system access are delivered efficiently and within required timelines. Familiarity with enterprise systems such as SAP SuccessFactors Helix/Remedy and other onboarding and provisioning tools is preferred.
Required Skills/Attributes
- The role requires strong communication organizational and collaboration skills to effectively manage daily onboarding and access related activities using email Microsoft Teams MS Suites and other enterprise tools. The ability to communicate clearly and professionally with hiring managers IT teams and key stakeholders is essential to coordinate requests provide accurate status updates and resolve issues in an efficient and timely manner.
- Success in this role depends on effective time management a high level of attention to detail and the ability to manage multiple requests concurrently while ensuring accuracy compliance and timely completion.
- A customer focused approach is critical when supporting new and existing employees with role assignments access corrections and overall system readiness.
- The position also requires strong analytical and problem-solving skills to troubleshoot and resolve onboarding and provisioning issues.
Education Requirement
- High School Diploma or Equivalent
TekWissen Group is an equal opportunity employer supporting workforce diversity.
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