Business Analyst

Salt Lake County Job Description

Business Analyst Temporary Contractor

DEPARTMENT: Administrative Services

DIVISION: Information Technology/6050

ENGAGEMENT TYPE: Temporary Contract

DURATION: 12 months

REPORTS TO: Full-Time TORUS Business Analyst (day-to-day)

JOB SUMMARY

Assists the full-time TORUS Business Analyst in eliciting analyzing specifying and validating business needs of stakeholders. Interviews stakeholders gathers and compiles user requirements. Applies proven communication analytical and problem-solving skills to help the organization make sound technology decisions. Proactively collaborates with Business Technology Partners to identify new technologies that optimize business processes. Plays a supporting role in ensuring the Information Technology Division understands business requirements. This is a temporary contract engagement to provide dedicated business analysis services for defined projects and initiatives.

MINIMUM QUALIFICATIONS

• Bachelors degree from an accredited college or university in Business Administration Computer Science Finance Information Systems or other closely related field plus four (4) years of related experience.
• OR an equivalent combination of related education and experience.
• Demonstrated ability to create technical user stories and requirements documentation.
• Due to the nature of this position the selected contractor must pass a required pre-engagement background check and subsequent mandatory background checks in accordance with current County policy requirements.

ESSENTIAL FUNCTIONS

The following duties and responsibilities are intended to be representative of the work performed by the contractor in this position and are not all-inclusive. The omission of specific duties and responsibilities will not preclude them from the position.

Contractors must be prepared to demonstrate the ability to perform the essential functions of the engagement.

• Collaborates with project sponsors to determine project scope and vision.
• Clearly identifies project stakeholders and establishes user classes and characteristics.
• Gathers user requirements via interviews workshops questionnaires surveys site visits workflow storyboards use cases scenarios and other methods.
• Identifies establishes and documents scope and parameters of requirements analysis on a project-by-project basis to define project impact outcome criteria and metrics.
• Understands and coordinates Agile processes including sprint planning backlog grooming and retrospectives.
• Creates User Stories used by the development team to create software.
• Works with stakeholders and project team to prioritize collected requirements.
• Evaluates the effectiveness and efficiency of existing requirements-gathering processes and develops strategies for enhancing or further leveraging these processes.
• Assists in conducting research on software and hardware products to meet agreed-upon requirements and support purchasing efforts.
• Participates in the QA of purchased solutions to ensure features and functions have been enabled and optimized.
• Participates in the selection of requirements documentation software solutions as needed.
• Analyzes and verifies technical requirements for completeness consistency comprehensibility feasibility and conformity to standards.
• Develops and utilizes standard templates to write requirements specifications accurately and concisely.
• Translates conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
• Develops prototypes of interfaces and attributes based on user requirements as needed.
• Creates process models specifications diagrams and charts to provide direction to developers and/or the project team.
• Develops and conducts peer reviews of business requirements to ensure that requirement specifications are correctly interpreted.
• Assists with the interpretation of user requirements into feasible options and communicates options back to stakeholders.
• Manages and tracks the status of requirements throughout the project lifecycle; enforces and redefines as necessary.
• Communicates changes enhancements and modifications of business requirements to project managers sponsors and other stakeholders.
• Supports knowledge transfer and documentation efforts as directed by the TORUS Business Analyst.
• Follows all applicable Salt Lake County policies guidelines and information security standards.

KNOWLEDGE SKILLS AND ABILITIES (KSA)

Knowledge of:

• Agile and Scrum processes
• Core business process and operations; or demonstrated ability to learn the same
• Business and technical requirements analysis elicitation modeling verification and methodology development
• Design development and implementation of software and hardware solutions systems or products
• Project management and project management software skills including planning organizing and managing resources
• Application development and software development life cycle concepts

Skills and Abilities to:

• Communicate effectively both verbally and in writing
• Create systematic and consistent requirements in the form of User Stories in both technical and user-friendly language
• Apply exceptional analytical and statistical skills to systems issues and products as required
• Exercise independent judgment and take action
• Creatively problem solve using analytical and mathematical skills
• Develop effective interpersonal relationships
• Be logical and efficient with keen attention to detail
• Be highly self-motivated and self-directed
• Organize workloads and prioritize tasks to adhere to deadlines
• Demonstrate strong customer service orientation with elected offices county departments and IT team
• Work in a team-oriented collaborative environment

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Work duties are typically performed in a general office setting or remotely as coordinated with the TORUS Business Analyst. Work schedule will be coordinated with the Full-Time TORUS Business Analyst. Occasional availability outside standard business hours may be required to support project deadlines or system deployments. This is a temporary contract position and does not include county employee benefits.