Area Vice President Operations, LHCSA

At Elara Caring we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals providing the Right Care at the Right Time in the Right Place.

Job Description:

Area Vice President of Operations Personal Care Services (New York Market)

Licensed Home Care (LHCSA) Growth-Focused Bold Energetic Results Driven

If you are looking to work for one of the top ten largest home care companies in the country and growing Elara Caring is for you! We are looking for a bold energetic and results-driven Area Vice President to lead our New York Licensed Home Care operations and help take our business to the next level.

This is not a maintenance role. This is a growth transformation and leadership opportunity. If you thrive in fast-paced environments love driving change and know how to turn strategy into action we want to meet you.

At Elara Caring we care where you are and believe the best place for your care is where you live. We know theres no place like home and thats why our teams continue to provide high-quality care to more than 60000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as an Area Vice President. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

To continue to be an industry pioneer in delivering unparalleled care we need an experienced Area Vice President with commitment and compassion. Are you one of them If so apply today!

Why Join the Elara Caring mission

• Work in a collaborative environment.

• We rewarded with a unique opportunity to make a difference.

• Competitive compensation package

• Tuition reimbursement for full-time staffand continuing education opportunities for all employees at no cost

• Opportunities for advancement

• Comprehensive insurance plans for medical dental and vision benefits

• 401(K) with employer match

• Paid time off paid holidays family and pet bereavement

• Pet insurance
  

As Area Vice President youll contribute to our success in the following ways:

• Lead and oversee day-to-day and strategic operations across multiple LHCSA home care locations in New York ensuring operational excellence and consistent service delivery

• Drive business growth by expanding key service lines including LHCSA NHTD Private Pay and VA programs

• Partner closely with sales clinical and operational leaders to increase market share strengthen referral pipelines and enhance payer partnerships

• Lead operational transformation initiatives including technology adoption process improvement and modernization of intake scheduling and staffing workflows

• Optimize centralized intake call center and scheduling operations to improve efficiency responsiveness and client experience

• Build develop and retain high-performing leadership teams fostering a culture of accountability engagement and performance excellence

• Implement performance strategies focused on key metrics including utilization staffing efficiency client satisfaction and service delivery outcomes

• Drive change management initiatives helping teams successfully navigate growth transformation and evolving business needs

• Ensure full compliance with New York regulatory requirements payer standards and Elara Caring operational policies

• Serve as a visible and engaged leader in the market building strong relationships with internal teams referral sources and community partners

• Promote a culture focused on client-centered care operational discipline and continuous improvement

• Performs other duties/projects as assigned.

What is Required

• 7 years experience within the personal care services sector.

• 5 years experience in a leadership role managing teams.

• Proven senior leadership experience in home care LHCSA or healthcare operations

• Demonstrated success leading multi-site operations and scaling service delivery in a growth-focused environment

• Strong experience driving operational performance across intake scheduling staffing and service delivery functions

• Experience working with or leading centralized intake call center or scheduling operations strongly preferred

• Track record of successfully leading change management operational transformation or technology adoption initiatives

• Strong understanding of New York home care regulations LHCSA operations and payer requirements preferred

• Experience growing and expanding service lines such as Private Pay NHTD VA or similar programs preferred

• Strong business acumen with the ability to drive growth improve performance and deliver measurable results

• Exceptional leadership communication and team development skills

• Ability to influence inspire and align teams at all levels of the organization

• Passion for home care operational excellence and delivering high-quality client-centered services

You will report to the Regional Vice President PCS Operations.

We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.

Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard tosex (including pregnancy childbirth or related medical conditions) race color age (40 and older) national origin religion disability genetic information marital status sexual orientation gender identity gender reassignment protected veteran status or any other basis prohibited under applicable federal state or local law.

Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9.

At Elara Caring pay and compensation are determined by a variety of factors including education job-related knowledge skills training and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets and may vary based on location.

This is not a comprehensive list of all job responsibilities and requirements; upon request a job description can be provided.

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