JOIN THE CITY OF AUSTIN TEAM

At the City of Austin we are more than just an employerwe are a vibrant community dedicated to shaping one of the nations most dynamic and innovative cities. As we strive to fulfill our commitment as public servants it is important that we ground our efforts in a set of guiding principles Empathy Ethics Excellence Engagement and Equity anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career contributing to the community and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation : Work in an environment where employees are valued and innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave work-life balance programs and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs on-site fitness centers and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Job Description:

Public Information Specialist

Purpose:

Under general supervision this position is responsible for the dissemination of news and information (written and oral) to the general public City employees and the media regarding departmental and/or City-wide programs. These duties may contribute to any or all of the following areas: marketing public relations media relations and publication of documents for internal and external education and communication.

Duties Functions and Responsibilities:

Essential duties and functions pursuant to the Americans with Disabilities Act may include the following. Other related duties may be assigned.

Writes plans organizes directs coordinates and edits articles for publication in a variety of forms including electronic publication. Coordinates all aspects of production of marketing materials.

Performs media relations duties to include: media buying news releases and fielding questions from media. Performs public relations duties to include: public and school education presentations tours of public facilities and requests for information from the general public.

Assists in the planning and development of advertising promotional campaigns strategies.

Provides event coordination services such as arranging facilities contacting media inviting all appropriate groups and individuals etc.

Designs researches writes and edits newsletters; releases for internal or external use.

Develops and updates intranet and internet web sites.

Produces public service announcements and videos and photography for promotional use.

Designs and maintains databases such as mailing lists association and organization lists etc.

Receives investigates and answers questions from external media and public. Serves as liaison for media and general public.

Responsibilities - Supervisor and/or Leadership Exercised:

Conducts training of personnel regarding: how to communicate with the media train external media on departments media standard operating procedures.

Knowledge Skills and Abilities:

Must possess required knowledge skills abilities and experience and be able to explain and demonstrate with or without reasonable accommodations that the essential functions of the job can be performed.

• Knowledge of public information marketing public relations media relations programs.
• Knowledge of the functions and organization of municipal government to include the relationships between departments divisions and agencies.
• Knowledge of the principles associated with the role of meeting the necessary standards of customer service.
• Knowledge Federal State and Local laws.
• Knowledge of City practice policy and procedures.
• Skill in oral and written communication.
• Skill in handling multiple projects and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to interpret policies and guidelines.
• Ability to write articles for publication.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to lead and train others.
• Ability to establish and maintain good working relationships with other City employees and the public.

Minimum Qualifications:

• Graduation with a Bachelors degree from an accredited college or university with major coursework in Marketing Public Relations Journalism Advertising or related field
  
  OR
  
• Four (4) years of experience in developing and implementing programs of public information.

Licenses and Certifications Required:

None.

Notes to Candidate:

POSITIONOVERVIEW:

The Public Information Specialist will provide critical support for major initiatives including the Citys website transition digital ADA compliance and digital content development. This position ensures timely delivery of public-facing information compliance with accessibility standards and federal law and effective engagement with Austins diverse communities. Key responsibilities include:

• Assist with content migration and quality assurance during the website transition.
• Review edit and publish digital content to ensure ADA compliance according to Texas state law.
• Develop and implement digital content strategies.
• Develop and update intranet and internet web sites.
• Monitor compliance with state law and City communication policies.
• Collaborate with internal teams to meet project deadlines.
• Track and report progress on communication deliverables for major initiatives.

SALARYRANGE:

Min: $27.41 - Mid: $33.30

PHYSICAL WORK LOCATION:

505 Barton Springs Road Austin TX 78704

DAYS AND HOURS:

Monday Friday 8:00 am to 5:00 pm with the ability for a 60% telework schedule per week after initial training period. Exceptions may apply subject to the business needs of the department.

BENEFITS:
Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical dental vision paid leave time a highly competitive retirement plan career development opportunities and more. Please click here Active Employee Benefits for more information.

TRAVEL:

If you are selected for this position and meet the Driver Safety Standards in the City of Austin City of Austins Driver Record Evaluation (DRE) requisite you may drive when necessary to multiple locations as part of your regular job duties. Otherwise you are responsible for getting to and from these locations.

CRMINIALBACKGROUND:
A criminal background investigation is not required.

ASSESSMENTS:
A written Assessment may be conducted on the top candidate.

EDUCATION:
Education verification will be conducted on the top candidate.

ABOUTYOUREMPLOYMENTAPPLICATION(Please read carefully):
When completing the City of Austin Employment Application:
Include details on the application or prior or current work history with the City of Austin.

• A cover letter and resume must be submitted with the employment application but do not substitute for a complete employment application.

• A detailed and complete employment application will help us better evaluate your qualifications and will be used to determine salary if you are selected for this position.

• Include details on the application of any previous employment that you wish to be considered as part of your qualifications and relevant experience. Provide each job title and employment dates for all jobs on the application. Your work history should include duties you performed. See Resume is not acceptable and your application will be considered incomplete.

• Work history must include the month and year of employment and whether it was full or part-time work.

• Any relevant work history on the resume must also be reflected in the employment application in order to be considered.

CLOSING DATE:

Please be aware that the job posting will close at 11:59 PM the day before the date listed. All application steps including attachments and submission must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race creed color national origin sex gender identity age religion veteran status disability or sexual addition the City will not discriminate in employment decisions on the basis of an individuals AIDS AIDS Related Complex or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function please call or Texas Relay by dialing 7-1-1.