Field Application Engineer

Milpitas, CA - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Essential Duties and Responsibilities Include:

Competent to work independently with cross functional departments.
Responsible for project managing including the technical relationship with the assigned customer. The FAE should be the go-to person for customers technical contacts.
Responsible for handling the first level for all technical matters including product discussions FA/debug JIRA tracking/closure and project monitoring.
Work with firmware/system/ASIC engineers on resolving customer issues

Requirement:

Minimum 3 years field support experience in semiconductor industry
Proficient in verbal written and presentation skill
Familiar with system hardware design
Good knowledge on schematic capture and PCB layout
Strong ability to comprehend technical discussion and writing note/summary
Must enjoy working with dynamic people and building client relationship
Familiar with PC system architecture and Windows/Linux OS environment
Experience in SSD system debugging and SSD firmware is a plus
Good knowledge of NAND flash SATA PCIe and NVMe standard is a plus.

This position will be responsible for supporting Solid State Drive controller products for specific customers. This position will work closely with customers and collaborate with core engineering team. Essential Duties and Responsibilities Include: Competent to work independently with cross func...