About this Position:
Job Title: AV/CCTV Technical Support
Work activities:
Conduct pre-install site checks (mounting location power/wiring readiness as applicable Wi-Fi signal/basic connectivity).
Install configure and test video doorbell cameras; complete install checklist and resident sign-off.
Perform wired installs for residents when scheduled; otherwise complete standard installation per program guidance.
Troubleshoot device/app connectivity issues and escalate to client support when required.
Track device inventory (serial numbers) manage spares and coordinate swaps/returns for defective units.
Support event-day deployment and final block party operations as requested
Skills/experience of the assigned staff:
Required
2 years experience installing and servicing low-voltage devices (e.g. CCTV access control alarms networking) or equivalent.
Ability to read wiring diagrams/schematics and perform safe installations using standard tools.
Basic Wi-Fi/network troubleshooting and strong customer service communication.
Valid drivers license; ability to work outdoors and perform field work safely.
Highly Desired/Preferred
Experience with video surveillance systems and related software/tools.
Knowledge of networking concepts (switches VLANs Power over Ethernet) and structured cabling is a plus.
About this Position: Job Title: AV/CCTV Technical Support Work activities: Conduct pre-install site checks (mounting location power/wiring readiness as applicable Wi-Fi signal/basic connectivity). Install configure and test video doorbell cameras; complete install checklist and resident si...
About this Position:
Job Title: AV/CCTV Technical Support
Work activities:
Conduct pre-install site checks (mounting location power/wiring readiness as applicable Wi-Fi signal/basic connectivity).
Install configure and test video doorbell cameras; complete install checklist and resident sign-off.
Perform wired installs for residents when scheduled; otherwise complete standard installation per program guidance.
Troubleshoot device/app connectivity issues and escalate to client support when required.
Track device inventory (serial numbers) manage spares and coordinate swaps/returns for defective units.
Support event-day deployment and final block party operations as requested
Skills/experience of the assigned staff:
Required
2 years experience installing and servicing low-voltage devices (e.g. CCTV access control alarms networking) or equivalent.
Ability to read wiring diagrams/schematics and perform safe installations using standard tools.
Basic Wi-Fi/network troubleshooting and strong customer service communication.
Valid drivers license; ability to work outdoors and perform field work safely.
Highly Desired/Preferred
Experience with video surveillance systems and related software/tools.
Knowledge of networking concepts (switches VLANs Power over Ethernet) and structured cabling is a plus.
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