Team Lead, Technical Publications

Victoria B.C. Ottawa ON. Halifax N.S. (CAN.) - Hybrid

Thales has a vacancy for a Team Lead Technical Publications is a high-level individual contributor role designed to facilitate the day-to-day coordination of the Technical Data Package (TDP) lifecycle. Reporting directly to the Technical Documentation Manager this role is essential to supporting the Manager by providing consistent workflow oversight technical review and process coordination within a complex defence environment.

The Team Lead acts as a functional link between the Manager and the project teams ensuring that documentation tasks stay on schedule and adhere to required standards. This position is dedicated to the functional execution of documentation processes and quality assurance serving as a key pillar of support for the Technical Documentation Manager in maintaining the integrity and delivery of all technical data products.

Workflow Coordination & Management Support

• Operational Triage: Assist the Manager by triaging daily Document Change Package (DCP/r) requests and Problem Incident Reports (PIR) ensuring they are appropriately tracked and progressed through the lifecycle.
• Daily Workflow Oversight: Monitor the progress of tasks assigned to staff and contractors to ensure delivery timelines for major programmes are met escalating potential bottlenecks to the Manager.
• Reporting & Visibility: Maintain and update Dashboards and KPIs to provide the Manager with a clear real-time view of technical data package status and team productivity.
• Documentation Standardisation: Develop and maintain work instructions style guides and instructional materials to assist the team in producing consistent high-quality output.

Technical Review & Quality Assurance

• TDP Gatekeeping: Perform thorough peer reviews and technical checks on various publications (CFTOs LSARs BOMs and drawings) to ensure compliance with military and customer standards before final approval.
• Change Package Processing: Review and prepare disposition recommendations for Document Change Packages liaising with technical contributors to address requirements and coordinate revisions.
• Audit & Review Support: Assist the Manager in preparing for Physical Configuration Audits (PCA) and design reviews by organising evidence tracking progress and ensuring the final TDP is logically structured.
• Verification Coordination: Track and report on the status of technical verification activities to ensure all products are accurate and compliant with the support solution.

Systems & Process Support

• Workflow Administration: Oversee the day-to-day operation of the Master Data Management Portal using SharePoint and Nintex to process deliveries to external stakeholders and clients.
• Process Enhancement: Identify manual bottlenecks and assist the Manager in implementing automated solutions using VBA SQL or XML to improve team efficiency.
• Tool Maintenance: Serve as the primary functional user for the OmegaPS suite and related logistics tools identifying bugs and coordinating resolutions with vendors to ensure system availability.

ILS & Stakeholder Liaison

• Cross-Functional Alignment: Coordinate with Obsolescence Sparing and Engineering teams to ensure that publication updates are synchronised with Integrated Logistics Support (ILS) functions and LSAR entries.
• Data Indexing: Facilitate the indexing of documentation in accordance with the National Defence Index of Documentation (NDID) and the relevant Equipment Family Tree (EFT).

• Education: Minimum 2-year technical programme diploma from a recognised institute in a related technical field (Mechanical Electrical Software or Naval Architecture) or eligibility for registration as a technician.
• Experience: * Minimum of 5 years of demonstrated experience in the production revision and coordination of complex Technical Data Packages (TDP).
• Proven experience in a senior analyst or coordinator role within a defence marine or aerospace environment.
• Technical Knowledge:
  • Comprehensive understanding of Integrated Logistics Support (ILS) and LSAR management.
  • Advanced proficiency in OmegaPS IPESA SharePoint and Nintex Workflow.
  • Strong ability to interpret engineering drawings technical manuals and Bills of Materials (BOM).
• Specialised Skills: Functional familiarity with SQL XML and VBA to support documentation management.
• Compliance: Direct experience navigating military and Department of National Defence (DND) regulations and standards.

If youre excited about working with Thales but not meeting the requirements for this position we encourage you to join our Talent Community!

• Certifications: Successful completion of a Technical Writer Ontario College Graduate Certificate or equivalent experience.
• Specifications & Documentation: Advanced knowledge of S1000D specifications IETM formats and CFTO formatting (including government-adopted technical publications).
• Military Infrastructure & Industry Context: * Familiarity with DRMIS the NDID and cataloguing within the Canadian Forces Supply System.
• Direct experience with DND In-Service Support (ISS) contracts and supporting operational military assets.
• Standardisation & Analysis: * Familiarity with Logistics Support Analysis (LSA) and formal requirements (MIL-STD-1388-2B GEIA-STD-0007).
• Exposure to LSA application software such as OmegaPS.
• Data & Databases: Proficiency in Power BI and Microsoft Access is considered a strong asset for data visualization and tracking.
• Language: Bilingualism (English/French) is highly desirable.
• Certifications: Successful completion of a Technical Writer Ontario College Graduate Certificate or equivalent experience.

• Schedule: 40 hours per week.
• Physical Environment: Hybrid position which is a mix of working from home and onsite (in office at customer site or on-board ships alongside in harbour).
• Travel: Occasional domestic travel maybe required in support of the ships.

What We Offer

• Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents including the following:
• Company paid Extended Health Dental HSA Life AD&D Short-term Disability Cancer Care Program travel insurance Employee Assistance Plan and Well-Being program.
• Retirement Savings Plans (RRSP DCPP TFSA) with a company contribution and a match to a DCPP with no vesting period.
• Company paid holidays vacation days and paid sick leave.
• Voluntary Life AD&D Critical Illness Long-Term Disability.
• Employee Discounts on home auto and gym membership.

Why Join Us

Say HI and learn more about working at Thales click here.

The reference Total Target Compensation(TTC) market range for this position inclusive of annual base salary and the variable compensation target is between Total Target Cash 75000.00 - 105000 CDN Annual.

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including but not limited to the employees career path history competencies skills and performance as well as the companys annual salary budget the customers program requirements and the companys internal equity. Thales may offer additional benefits and other compensation depending on circumstances not related to an applicants status protected by local state or federal law.

AI

We use artificial intelligenceenabled tools as part of our recruitment process to support activities such as candidate discovery résumé matching and interview scheduling. These tools may help screen and assess applications and recommend potential matches based on the requirements within the job description. All hiring decisions including candidate evaluation selection and disposition are made by human recruiters. Artificial intelligence does not make hiring decisions on our behalf.

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Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents including the following:

Company paid Extended Health Dental HSA Life AD&D Short-term Disability Cancer Care Program travel insurance Employee Assistance Plan and Well-Being program.

Retirement Savings Plans (RRSP DCPP TFSA) with a company contribution and a match to a DCPP with no vesting period.

Company paid holidays vacation days and paid sick leave.

Voluntary Life AD&D Critical Illness Long-Term Disability.

Employee Discounts on home auto and gym membership.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.