Practice Manager, Cardiology
Newton, MA - USA
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
We are seeking an experienced Practice Manager to lead our Cardiovascular Medicine specialty and play a foundational role in our patient-centered practice. Our Cardiology services include follow-up visits and a broad spectrum of diagnostic cardiac testing. Our mission is to provide patients with personalized high-quality care. We are dedicated to improving and maintaining health through preventative care and treating chronic diseases. We treat chronic care needs such as hypertension elevated cholesterol congestive heart failure coronary artery disease and others.
The Practice Manager will oversee daily operations of both our Hyannis and Orleans office with the Hyannis location being the home base for this role. Our team includes approximately 20 staff members (clinical and non-clinical) that will report to this Practice Manager and 3 providers. The clinic hours of operation for this role are MondayFriday 8:30am5:00pm
If youre a strategic hands-on leader who enjoys building strong teams and driving operational excellence this is an exciting opportunity to make a meaningful impact in a community-based ambulatory setting!
Job Summary
SummaryResponsible for single-site practice or smaller multi-site practices (3 or more locations). Provides direct supervision of administrative and clinical support staff and operational duties and functions. As a member of the leadership team provides administrative cross coverage to manage staffing and/or operational issues.
Does this position require Patient Care No
Essential Functions
-Oversees the day-to-day administrative performance of secretarial and clinical support staff and manages staff schedules.
-Evaluates daily staffing needs and coordinates replacement of staff.
-Performs hiring orientation and evaluation of staff. Administers corrective action if appropriate.
-Assists in the career development of practice employees through ongoing coaching counseling and training.
-Ensures that all mandatory training is completed by staff and that HIPAA policies and procedures are adhered to by staff.
-Evaluates develops and implements administrative systems and procedures designed to maximize practice operations. Regularly evaluates and analyzes practice performance metrics to ensure optimal outcomes.
-Collaborates with practice leaders on the preparation of the practices annual budgets.
-Oversees the departments payroll including the resolution of payroll issues. Monitors patient billing activity to ensure compliance with revenue procedures.
-Entry-Level Manager Role.
Qualifications
Education
Bachelors Degree Related Field of Study required
Can this role accept experience in lieu of a degree
Yes
Licenses and Credentials
Experience
Supervisory experience 5-7 years required and Experience working in a healthcare environment 5-7 years required
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
- /Grade
7EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Manager
Key Skills
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.