Global Account Manager, AWS Industries (AWSI), Automotive & Manufacturing

AWS is seeking a senior sales professional to manage a global customer relationship with one of our large global Industrial & Manufacturing customers. You will define and execute a CXO relationship strategy within the account including engaging with a dedicated account team AWS senior leaders for executive sponsorship coordinating executive business reviews enabling customer value creation and growth.

The Global Account Manager (GAM) will partner with the customer to build strategic relationships articulate a clear vision and deliver business value. The successful GAM will develop and execute a broad strategy for earning customer trust and driving AWS solution and service adoption across the customers IT/Digital Line of Business (LoB) / Engineering and Operations leadership. The GAM will work with all appropriate AWS resources (Executives other Account Manager(s) Solution Architects Customer Solutions Managers Industry Specialists Marketing Partners Support Service Teams and Professional Services) to deliver customer outcomes. This is an Individual Contributor role but necessitates an account leader mindset and may include dotted line responsibility for downstream sales technical and industry specialist resources. The GAM will also effectively leverage existing programs and mechanisms innovate and scale new mechanisms and develop formal case studies and other forms of references highlighting outcomes and solutions running on AWS.


Key job responsibilities
Contributing to and leading within an AWS customer account team.
Identifying and building trusted advisor relationships with key influencers and decision-makers specifically CxOs at the customer across LoB and functional areas (Digital Data Engineering and Operations).
Working closely with internal AWS team members and programs as well as external SI and ISV partners to support the best business solution(s) for customers.
Defining a CXO relationship strategy within the customer coordinating executive business reviews and maintaining customer satisfaction levels.
Displaying strong leadership presence and being able to command a room in a meeting. Should be seen as an authority in communicating via email phone and face to face and comfortable writing executive briefing documents for and communicating with the most senior executives at the company.
Operating with significant autonomy and discretion. A high degree of decision making is required in routine customer engagement business judgment is critical.
Managing a global sales pipeline via Salesforce and facilitating all stages of a sale.
Participating and leading in the negotiation and closing of legal agreements such as Enterprise Agreements (EAs) and contracts such as Private Pricing Addendums (PPAs).
Maintaining knowledge of AWSs broad solution and service offerings with a focus on connecting cloud and AI capabilities to the customers business technology and operational priorities.
Defining product and solution requirements by understanding and evangelizing the needs of customers including feedback via PFRs or the service teams.
Working with marketing and communications to develop formal references PR and case studies highlighting impactful customer activity and workloads running on AWS.

About the team
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the 8 description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers which means that we focus on business outcomes and industry use cases on behalf of our customers whether that is how we build products and solutions how we sell how we deliver or how we partner.


- Experience as primary account manager of a global federated enterprise working with multiple business units and influencing governance and policy or equivalent
- Bachelors degree in science technology engineering math business or equivalent
- 7 years of technology sales or 3 years of management experience
- Experience in sales or sales management of infrastructure or cloud technology
- Experience using Salesforce or other CRM tool
- Experience producing executive-level written materials and presenting to executive audiences

- Experience working with large global teams
- Experience across at least one industry vertical (manufacturing energy oil & gas etc.)
- 6 years of commercial agreements experience
- Experience in executive level engagement with SVP/VP/C-Suite
- Experience with AWS technologies
- Experience in cloud or account management with a proven track record of managing high-performing teams and projects
- Experience creating and implementing long-term transformational account strategies in a customer-facing role or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments restricted stock units (RSUs) and sales incentives. Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at FL Miami - 142800.00 - 193200.00 USD annually
USA GA Atlanta - 142800.00 - 193200.00 USD annually
USA MA Boston - 142800.00 - 193200.00 USD annually
USA NY New York - 157100.00 - 212600.00 USD annually