Robotics Field Service & Technical Support Engineer
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Job Location:
Arlington Heights, WA - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
A robotics company is expanding its U.S. engineering presence and looking to bring on an Engineer / Technical Lead to own complex mobile manipulator and collaborative robot systems in the field. This role sits at the intersection of hands-on engineering customer support and product influence with a direct line into leadership and the global engineering team. The environment is fast-moving and high-impact youd be the senior technical voice in the U.S. supporting deployments troubleshooting real customer issues contributing to roadmap decisions and helping shape how these systems succeed in the market. The company is well-funded and backed by one of the worlds most respected global technology conglomerates but still operates with the agility of an early-stage U.S. team.
Education:
Bachelors degree in Engineering required
Preferred majors: Mechanical Engineering Electrical Engineering Robotics Engineering
Responsibilities:
Provide on-site technical support for deployed robotic systems at customer locations
Assist sales team with technical consulting and pre-sales support
Respond to customer inquiries and troubleshoot technical issues
Collaborate with system integration partners on design setup and inspection
Conduct inventory inspections and manage product inbound/outbound logistics
Perform quality checks on incoming and outgoing products
Identify and report technical risks and improvement opportunities to HQ
Maintain service history and documentation
Support company exhibitions and trade shows with technical expertise
Required Experience:
IC
Key Skills
- Active Directory
- Technical Documentation
- Windows
- On-Site Support
- Test Equipment
- Linux
- Internet
- Preventive Maintenance
- Technical Assistance
- Troubleshoot
- Problem Resolution
- Setup
- hardware
- Technical Support
- UNIX
About Company
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