RQ10708 Middleware Specialist Senior

Responsibilities:

• Support the Business Intelligence and Business Analytics technical infrastructure and ensure it is available during this critical period
  
• Design and implement solutions for automating the monitoring of the production servers as to allow quick intervention from the technical team
  
• Ensure that systems are upgraded as requested by the vendors and that all vulnerabilities are promptly addressed
  
• Support the quick deployment of new/upgraded solutions as required by the development team
  
• Work closely with architects and developers as to ensure that the applications deployed in production are secure and optimized for the available infrastructure
  
• Document the various procedures and best practices as to ensure that proper knowledge transfer is done to the permanent technical support
  
• Sustain existing operations through maintenance of the database infrastructure; support of development environment IST and production environments
  
• Support AWS Cloud Redshift and OpenShift infrastructure as well as Cloud Pak for Data
  
• Address any performance or availability issues for BIBA infrastructure and work with ITS to identify and solve the problems quickly
  
• Investigate and Resolve incidents and engage IT Support and the development team as needed.
  
• Execute service requests related to routine and ad-hoc system upgrades (operating system and application).
  

Requirements

Experience and Skill Set Requirements:

Must Haves:

• Experience with IBM (Cognos BI) and SAS Institute (SAS SAS Viya) solutions for business intelligence and analytics
  
• Administration and configuration of IBM Cloud Pak for Data and Cognos including access control application deployment/maintenance auditing data sources encryption
  

Skill Set Requirements:

Public Sector Experience:

• In-depth knowledge and experience with Public Sector Health related projects
  
• Knowledge and understanding of Ministry policy and IT project approval processes and requirements.
  
• Knowledge of Public Sector Enterprise Architecture artifacts (or similar) processes and practices and ability to produce technical documentation that comply with industry standard practices
  

Technical Skills/Experience:

• Business Intelligence and Analytics systems architecture and design
  
• Experience with IBM (Cognos BI) and SAS Institute (SAS SAS Viya) solutions for business intelligence and analytics
  
• Administration and configuration of IBM Cloud Pak for Data and Cognos including access control application deployment/maintenance auditing data sources encryption
  
• System analysis skills for Unix Linux and Windows
  
• Knowledge of Redshift and SQL database
  
• Knowledge of DevOps with Docker and Kubernetes
  
• Knowledge of AWS and Azure
  
• Scripting languages (Python Unix shell) for automating various tasks including but not limited to systems monitoring fault detection restarting application servers report execution and distribution
  
• Knowledge of system security and authentication such as LDAP B2B B2C two-factor authentication
  
• Troubleshooting skills for quick resolution of technical issues (ability to separate server application network or data as being the root cause as to facilitate finding the solution)
  
• Develop infrastructure operation maintenance and support documentation.
  

Core Skill and Experience:

• 10 years of experience with technical systems specifications and translating them into working tested applications for large complex mission critical applications
  
• 10 years of experience in technical analysis program code detailed programming and reports specifications program design writing and /or generating code and conducting unit tests
  
• 10 years of experience in software in various computing platforms operating systems database technology communication protocols middleware and gateways
  
• 10 years of experience in developing and maintaining system design models technical documentation and specifications
  
• 5 years of experience in conducting technical evaluation and assessment of options for technical design issues application figuration aspects and integration capabilities
  
• Related tools and utilities gap analysis of integration components to technical requirements / specifications / documentation.
  
• Experience with SDLC and ITIL processes
  
• Small and big projects experience
  
• Agile/scrum and waterfall methodologies
  

General Skills:

• Critical thinking analytical and problem-solving skills
  
• Excellent verbal and written communication skills.
  
• Strong consulting skills to engage with all stakeholders.
  
• Proven track record for building strong working relationships
  
• Excellent customer service skills including tact and diplomacy to ensure client needs are managed effectively
  
• A motivated flexible creative team player with perseverance excellent multi-tasking abilities and a proven track record for meeting strict deadlines.