HF Centre Manager

Be the Spark! Join our McDonald Family YMCA where you will personally be a part of making our community a better place to live!

In this role the HF Centre Manager will develop and implement innovative health and fitness programs that promote community engagement and support member well-being. Collaborating closely with staff and community partners this position will seek to adapt offerings based on feedback and diverse community needs ensuring alignment with YMCA Canada standards. The Centre Manager will provide leadership and mentorship to the senior staff team fostering a culture of teamwork and effective communication while maintaining a safe and inclusive environment. As a key advocate for the YMCAs mission this role will engage with community initiatives and strengthen relationships to enhance participation and promote health and wellness throughout the GTA.

In this role you will:

• Develop promote and implement a wide range of Health & Fitness programs including group fitness personal training aquatics and youth initiatives. Ensure alignment with YMCA Canada standards and strategies for child and adolescent health.
• Foster community partnerships to enhance member engagement. Seek member feedback to adapt and improve programs based on community needs.
• Oversee the role of Service Leaders providing guidance and support to the senior staff team including Directors and Managers. Recruit coach and mentor staff to enhance their skills and capabilities.
• Ensure staff and volunteers receive proper orientation and training. Facilitate conflict resolution to promote effective teamwork.
• Manage risk in Health & Fitness programs ensuring compliance with Occupational Health and Safety regulations. Conduct regular assessments to identify hazards and implement safety measures.
• Oversee escalated member incidents and accidents ensuring effective outcomes. Provide leadership in emergencies and ensure staff are trained in safety protocols.
• Develop initiatives aligned with the YMCA Strategic Plan for a healthy membership mix. Collaborate with stakeholders to create programs that meet diverse community needs.
• Engage community partners to foster impactful relationships and tailored programs. Assess member satisfaction and adjust strategies to enhance the experience.
• Support the management of the annual budget maintaining expenditures while developing projects that contribute to the operational success of the Health & Fitness programs.
• Provide leadership regarding the Centres philanthropic initiatives emphasizing the importance of volunteerism and community involvement. Educate staff and volunteers on the value of philanthropy and encourage their participation in community service.
• Provide support to the Senior General Manager in strengthening relationships with community partners members and volunteers to boost engagement and assist in participating in community events to promote the YMCAs mission and values.
• Perform other duties as assigned.

You bring:

• Post-secondary education in Physical Education Kinesiology Recreation or a related field or equivalent experience.
• Current certifications in a variety of program areas with preference for NCCP Health and Safety YMCA Swim Instructor NLS and other Lifesaving Society Certifications.
• YMCA Aquatic Trainer or YMCA Training Educator status preferred.
• Minimum 3 years of senior-level management experience demonstrating superior leadership skills.
• Knowledge and experience in developing and managing budgets.
• Previous experience in development and implementation of new programs is an asset.
• Previous experience in program evaluation and program research methods is an asset.
• Computer skills - Microsoft applications CLASS ABM Raisers Edge is preferred.
• Well-developed conflict resolution skills.
• Strong interpersonal and relationship-building skills with the ability to establish rapport and communicate effectively with members staff and volunteers.
• Excellent written communication skills.
• Ability to speak multiple languages is an asset.
• A hands-on front-line leader who fosters teamwork and empowerment in the workplace.
• A commitment to achieving high-quality standards in line with YMCA Member Experience standards.
• Flexibility with scheduling including a willingness to work mornings nights and weekends.
• Excellent understanding of diversity inclusion and equity including the ability to identify and address barriers work effectively with diverse stakeholders and integrate equity into program design.

What you need to succeed:

• Commitment to the YMCAs Mission Vision and Values
• Focus on the health safety and wellbeing of all children youth and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services
• YMCA Competencies: Accountable Relationship-Builder Improvement-Orientated Team Player & Leader Equity and Wellbeing Promoter

Why work for the YMCA

The YMCA of Greater Toronto is a charity that ignites the potential in people helping them grow lead and give back to their communities. We are committed to helping our employees reach their full potential and are recognized as a great place to work. We offer meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. See what you can expect from the YMCAhere.

Joining the Y means contributing to over 170 years of providing opportunities for people to shine through programs and services such as health and fitness licensed child care camps employment and immigrant services education and training and services for youth families and seniors. Learn more in our strategic planGreater Together which outlines how we are focused on building communities where people feel healthier and more connected to their neighbours.

The YMCA of Greater Toronto is committed to Diversity Equity Inclusion and Belonging. We strive to remove barriers to employment and recognize that diverse staff who reflect the communities we work in enrich the experiences of our participants and our team. As an equal opportunity employer we invite applications from all qualified candidates including racialized people/people of colour Indigenous Peoples disabled people/people with disabilities and members of 2SLGBTQIA communities.

If we can make the recruitment process more accessible for you please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protectionjob offers are contingent on the successful completion of a Police Records Check. Within the first four months and every three years thereafter a Vulnerable Police Records Check is required. Learn more about these checkshere.

The YMCA only considers applicants who are legally entitled to work in Canada. We thank all applicants for their interest however due to the volume of applications we receive we can only contact candidates who are selected for an interview.

Check out the next steps in ourrecruitment processand seewhat others are sayingabout working at the YMCA.

Required Experience:

Manager