Technical Sales Support Specialist
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
dormakaba Bulgaria is looking for Technical Sales Support Specialist.
A job that matters: Your Tasks
Sales & Distributor Support
- Serve as the first point of contact for international distributors partners and consultants.
- Provideremote technical guidance on product selection configurations and compliance with applicable standards and regulations.
- Support distributors in preparing quotations offers and proposals for their local markets.
- Assistdistributors throughout the sales cycle to refine proposals and support successful order closure
Quotations & Technical Documentation
- Prepare project-based quotations using approved configurators and pricing toolsin accordance withcompany guidelines.
- Customize technical documentation specifications and proposals for specific markets tenders or projects.
- Ensure accuracy and completeness of configured project pricing; margin setting and commercial negotiationsremainoutside the scope of this role.
- Ensure proposed solutions are technicallyfeasible compatible and compliant with internal and external standards
Project & Solution Coordination
- Track and manage project inquiries and sales opportunities using CRM or sales management systems ensuring all technical and commercial requirements are clearly documented.
- Advise onmulti-product and complex building projects ensuring integrated solutions meet customer needs and specifications.
- Coordinate closely with internal teams (product management engineering operations order processing andlogistics) to confirm solution feasibility availability and deliverytimelines..
Market& Post-Sales Support
- Share market insights customer feedback and competitive information to support product development and business strategy.
- Provide post-sales technical support as needed to ensure smooth execution and delivery of international orders.
- Perform other duties related to theposition asassigned.
- Comply withall applicable health safety and environmental policies and procedures and report any unsafe conditions or incidents.
An experience that matters: Your Skills
- Previousexperience in technical sales support application engineering or distributor-facing roles is preferred.
- Experience with building products construction systems or access solutions is an advantage.
- Experience preparing or reviewing technical drawings/configurations for projects is highly desirable.
- Bachelors degree in Engineering Architecture ora relatedtechnical field
- Ability to read interpret and verify technical drawings specifications and product configurations.
- Proficiencyin project-based configurators for pricing or solution preparation.
- Familiarity with AutoCAD or similar drawing tools is a plus.
- Proficiencyin Microsoft Office (Excel Word PowerPoint).
- Experience with CRM systems for opportunity tracking and project coordination.
- Excellent written and verbal communication skills in English (French is a plus).
- Strong remote collaboration skills for interacting with international distributors and internal teams.
A workplace that matters: Our offering
- Best opportunities in a globally operating company valuing diversity inclusion sustainability and mutual trust
- Attractive remuneration package
- 25 days paid annual leave
- Additional health insurance
- 10226 EUR food vouchers
- Public transportation card
- Multisport card
- Free lunch at the office
- Employee referral program
- Training and mentorship programs
- 24/7 access to over 15000 LinkedIn Learning courses to assist in your professional development and to expand on your individual interests
Required Experience:
IC
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
About Company
From end-to-end access solutions to industry best practices and straightforward installation, we are your complete partner for door and access systems
