Operations Specialist

OperationsSpecialist

Austin TX (Onsite 4 days per week)

Note: This is a full-time role and we do not offer C2C or C2H employment and are not able to sponsor visas for this position.

Acrisure Enterprise Technology Group

About Acrisure

Acrisure Enterprise Technology Group is where humanexpertisemeets advanced technology.

A global fintech leader Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringingcutting-edgetechnology and top-tier human support together we connect clients with customized solutions across a range of insurance reinsurance payroll benefits cybersecurity mortgage services and more.

In the last twelve years Acrisure has grown in revenue from $38 million to almost$5 billionand employs over 19000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership accountability and collaboration we equip our teams to work at the highest levels possible.

The Opportunity

TheOperationsCoordinator supports day-to-day business operationsof the Enterprise Technology Groupby ensuring processes run efficiently resources are properlyallocated and communication flows smoothly across departments. This role serves as a key point of coordination for operational activities helping teams meet deadlinesimproveworkflows anddeliverhigh-quality service.

What youll do:

Operations Management

• Operational Support:Assistin planning executing andmonitoringdaily operational activities to ensure business continuity.

• Process Coordination:Maintainand improve operational processes documentation and SOPs.

• Data & Reporting:Track operational metrics prepare reports and provide insights to support decision-making.

• Cross-Functional Communication:Serve as a liaison between departments to ensure alignment and prompt resolution of operational issues.

• Vendor & Client Coordination:Communicate with external partners vendors and clients to support service delivery.

• Project Assistance:Support project planning execution and monitoring ensuring tasks are completed on time.

• Compliance & Quality Control:Help ensure compliance with company policies safety guidelines and quality standards.

Administrative Support

• Oversee execution of events including regular Town Halls weekly or monthly recurringmeetings.

• Provide general administrative and professional support to executiveleaders.

• Prepare and organize the completion of company documents such as reportsandpresentations.

Office Management:

• Manage day-to-day office operations current expectations include 4 days in-office

• Virtual and in-person meeting coordination and event management

• Manage office vendors order receive and organize office supplies

• Manage reception of all visitors and providea high levelof guest services

• Liaison with corporate ITassistin maintenance of local hardware and A/V systems

Who you are:

Required Skills:

• Attention to detail:Exerciseextreme attention to accuracyorganizationand toidentifyand correct errorsspotand improve weaknesses.

• Manage a high volume of work with efficiency:An expert at to juggle competing demands and prioritize without sacrificing quality.

• Entrepreneurial and resourceful:Consistently overcome challenges and leverage resources to creatively solve problems.Independently capable of solving problems corralling resources and delivering results in challenging situations.

• Highly effective communicator:Be an active complex concepts into concise andclear communicationwith maximum impact.

• Proficient in various office software (Microsoft Office various project management tools) and must be comfortable with learning new software tools

Additional Qualifications:

• Bachelors degree in business administration operations management or related field (or equivalent experience).

• Preferred3years experiencein anoperations administrative or coordination role.

• Strong analytical problem-solving and decision-making abilities.

• Mustexhibitprofessionalism and an ability to interact with executive leaders

• High degree of tact diplomacy and discretionrequired

• Familiarity with workflow systems CRMs or project management platforms (e.g. Asana Trello ).

• Knowledge of basic reporting and data analysis.

Candidates should be comfortable with an on-site presence to support collaboration team leadership and cross-functional partnership.

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Benefits and Perks:

• Competitive compensation

• Generousvacation policypaid holidaysandpaidsick time

• Medical Insurance Dental InsuranceandVision Insurance(employee-paid)

• Company-paid Short-Term and Long-Term Disability Insurance

• Company-paidGroupLife insurance

• Company-paidEmployee Assistance Program (EAP)and Calm App subscription

• Employee-paid Pet Insurance and optional supplemental insurance coverage

• Vested 401(k) with company match and financial wellness programs

• Flexible Spending Account (FSA)Health Savings Account (HSA)andcommuter benefits options

• Paid maternity leave paidpaternity leave and fertility benefits

• Career growth and learningopportunities

• and so much more!

Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.

Making a lasting impact on the communities it serves Acrisure has pledged more than $22 million through its partnerships withCorewellHealth Helen DeVos Childrens Hospital in Grand Rapids Michigan UPMC Childrens Hospital in Pittsburgh Pennsylvania andBlythedaleChildrens Hospital in Valhalla New York.

Acrisure is an Equal Opportunity Employer.

At Acrisure wefirmly believethat an inclusive workforce drives innovation creativityand ultimately ourcollective success.

We recruit hire employ train promote and compensate individuals based on job-related qualifications and abilities. Acrisure also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination.

Acrisure also provides reasonable accommodation to qualified individuals with disabilities or based on asincerely heldreligious beliefin accordance withapplicable laws. If you need to inquire aboutan accommodation or needassistancewith completing the application process please email

California residentscan learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at candidates willbe requiredto complete post-offer verification processes related to the role andin accordance withapplicable laws.

Recruitment Fraud:Please visit here to learn more aboutourRecruitment Fraud Notice.

Welcome your new opportunity awaits you.

There are amazing opportunities for talented people in every part of our business. We invite you to find your nextgreat opportunitywith us.

Executive Search Firms & Staffing Agencies

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisures property and Acrisure will not beobligatedto pay a referral fee. This includes resumessubmitteddirectly to Hiring Managers without contacting Acrisures Human Resources Talent Department.

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