Lead Researcher – Spend
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Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Your mission:
Wise has already pioneered new ways for people to transfer money across borders and currencies. Our personal and business customers can also manage their hard-earned money with the worlds first platform to offer true multi-currency banking. Your mission is to understand how people spend money using cards whether locally or when travelling internationally and including credit cards in order to provide them with a cheaper easier and faster experience. There will be an initial focus on business customers who are central to Wises company strategy.
As the first dedicated researcher on this squad in Singapore you will play a key role in helping to build the research practice there and set the foundations for how we conduct research in this area.
Youll contribute by:
Building our understanding of peoples spending and credit behaviours among our key markets in order to ensure we are focused on solving the right things for customers
Owning the planning execution and delivery of research applying the appropriate research methods to answer the teams highest priority questions
This role will give you the opportunity to:
Be part of a team youll be embedded in a cross-functional team where you can drive the direction and deliver the most impact. This means you can go deep and tackle the real customer problems while working side-by-side with PMs design analytics and engineering
Choose your path to impact youll have the freedom to make your own calls about how best to support customer needs and reach mission zero
Grow the research practice in Singapore as the first one-the-ground research in Singapore you will be part of helping establish how we conduct research at scale in spend and credit with a growing team
Be part of our mission to make money without borders the new normal
Qualifications :
A bit about you
You have deep experience with both generative and evaluative research and are comfortable independently initiating running and communicating research
You have experience being the first researcher in a company/department and setting the foundations for how to work with cross-functional partners
You have experience leading mixed-method studies. This encompasses a strong understanding of qualitative and quantitative user research methods and analysis techniques including for ethnography usability surveys and card-sorting
Youre comfortable working embedded in a cross-functional product team and are able to work autonomously as well as collaboratively with your cross-functional partners (product data design engineering)
Youre able to guide the team on how to action your rich insights and work closely with designers to ideate based on findings
You have top-notch presentation skills especially when it comes to sharing impactful insights
You not only advocate for the customer but for research more broadly and have clear examples of making research an integral part of building products
Additional Information :
And as a heads up this role probably isnt for you if:
Your experience is primarily market research and/or academia
You dont have demonstrable experience leading UX research within the tech/product industry
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Intelligence Community Experience
- Python
- Spss
- Microsoft Word
- R
- Regression Analysis
- Windows
- Stata
- Microsoft Powerpoint
- Research Experience
- Data Modeling
- Writing Skills
About Company
Wise is a global technology company, building the best way to move money around the world. With the Wise account people and businesses can hold 40+ currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new cro ... View more
