Administration & Access Management Officer
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Inetum is looking for an Administration & Access Management Officer to own and manage JIRA platform ensuring reliable daily operations great user support and continuous improvement of our tooling ecosystem. If you enjoy combining technical expertise with service ownership and collaborating across Agile DevOps and ITSM teams this role is for you.
What You Will Do
- Manage and maintain our core collaboration and workflow tools ensuring they run smoothly securely and reliably.
- Support users by providing guidance training and best practices to help teams work efficiently.
- Configure and optimize platforms improving workflows permissions templates and integrations as needed.
- Collaborate with Agile DevOps ITSM and Data teams to enable better delivery processes and reporting.
- Monitor system performance troubleshoot issues and coordinate changes or improvements.
- Ensure compliance with security governance and datamanagement standards.
- Contribute to ongoing enhancements automation initiatives and platform evolution projects.
Qualifications :
Experience
- Solid experience administering JIRA in environments with multiple teams.
- Ability to streamline and standardize workflows and configurations.
- Practical experience in at least two areas such as ITSM integrations (e.g. ServiceNow/SILVA) DevOps/GitHub or BI/Power BI data flows.
- Comfortable running daytoday services with SLAs KPIs and clear operational processes.
Technical Skills
- Strong JIRA administration knowledge (projects workflows permissions automation JQL).
- Familiarity with APIs webhooks and scripting tools (ScriptRunner is a plus).
- Basic understanding of platform fundamentals like Linux logs and authentication setups.
- Experience with GitHub or similar DevOps tools.
- Ability to build dashboards and reports; basic SQL is a plus.
- Understanding of security best practices (access control logging data protection).
- Awareness of Cloud differences and modern platforms (OpenShift is a bonus).
Ways of Working
- Comfortable with Agile methods (Scrum Kanban SAFe).
- Knowledge of ITIL practices for service management.
- Familiarity with secure software development processes and governance steps.
Additional Information :
Nice-to-Have Certifications
- Atlassian Certified Jira Administrator (Data Center/Server; Cloud is a plus).
- ITIL v4 Foundation.
- Scrum Master or SAFe certification.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Administrative Functions
- office supplies
- Personnel Matters
- Records Management
- Office Procedures
- Space Management
- Daily Operations
- Administrative Policies
- Personnel Management
- Administrative Services
- Interpersonal skills
- Telephone Calls
- Travel Arrangements
- Administrative Procedures
- Word Processing
About Company
Inetum is a European leader in digital services. Inetums team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetums solutions aim at contributing to its clients performance and innovation as well ... View more
