General Manager

Orange, CA - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Miguels Jr. stays true to who we are with OurWHY or our purpose: We create positive experiences and opportunities aroundthe LOVE OF FOOD FAMILY AND SERVICE.

If you are ready to change your life for better come be a part of our team!Here at Miguels you will find more than just a job. We are afamilyanda team with goals and aspirations!

We offer an excellent compensation andbenefits package to include:

GreatCompensation (DOE)

Paid Time Off(PTO) & (PSL) Paid Sick Leave

Low-CostInsurance benefits (Medical Dental Vision Plans)

Company PaidLife Insurance

401(k) Planwith Awesome Company Match

One YearAnniversary Day

Free Employeeshift meal

And much more!

General Manager Position Summary:

TheGeneral Manager is the Front and Back of the House leader with full businessresponsibility for a QSR restaurant. This role represents the brand within the community and is accountable for operational excellence financial performance guest satisfaction and team General Manager builds leads and develops a high-performing leadershipteam including the AGM ShiftSupervisors and restaurant team members across BOH and FOH.

Essential Duties and Responsibilities OperationalLeadership

Drives daily execution excellence across BOH and FOH operations to consistentlydeliver quality food speed and service.

Oversees all restaurant operations ensuring adherence to company systems procedures and operationalstandards.

Manages financial performance including sales laborfood cost inventory and controllables to meet or exceed business scorecard goals.

Manage third-party delivery services and ensure samequality of food and guest service Identifies operational opportunities and implements action plans to improveperformance efficiency and profitability.

Training & Leadership Development

Builds a strong leadership pipelineby training coaching and developing AGM andShift Supervisors.

Ensures all team members receiveproper onboarding role-specific training andongoing skill development.

Manages all trainingrequirements for team members throughOle Academy and other sources.

Leads by examplethrough hands-on coachingperformance feedback and reinforcement of company vision andvalues and expectations.

Regularly discusses performance and supports careerdevelopment planning for leadership team members.

Service Standards& Compliance

Champions exceptional guest service by setting clearexpectations and leading guest recovery forrestaurant-level concerns.

Ensures compliance with all food safety healthdepartment Cal/OSHA wage andhour and employment regulations.

Maintains a safesecure and healthyenvironment by enforcingsanitation standards and safety procedures.

Responsible to manageguest sentiments via in-person feedbackand other reviewing sourcesi.e. Yelp Google Tattle etc.

Ensures required certifications (e.g. Food Handler)and operational auditsare completed accurately and on time.

Team Leadership &Scheduling

Recruits interviews selectsand retains top talent throughongoing sourcing and engagement efforts.

Creates effective schedules that align staffinglevels with businessneeds while maintaining labortargets.

Manages attendance performance accountability and corrective action inpartnership with HR and Area Coach as needed.

Fosters a positive respectful and inclusive work environment that promotesteamwork and retention.

Safety Compliance & Facility Oversight

Maintains a safesecure and healthyenvironment by enforcingsanitation food safety andworkplace safety standards.

Ensures compliance with all applicable laws and regulations including healthdepartment Cal/OSHA wage and hour and employment requirements.

Conducts routine checksof BOH and FOH areasto identify safetycleanliness or facilityconcerns.

Oversees facility condition security systems and the coordination of maintenance needs.

Collaboration & Communication

Communicates daily with the Area Manager regarding performance prioritieschallenges and action plans.

Partners with supportteams (HR Training Operations Facilities) to ensurealignment and execution of company initiatives.

Promotes open clearand consistent communication with team membersto support engagement andoperational success.

Represents the brandprofessionally within the community and supports local marketing and community engagementefforts.

Completes other dutiesassigned by the Area Coach.

Obtains ServSafe Certification within 30 days of hire.

Requirements

Minimum of 3 years of experience in a supervisory or management role within QSR with full P&L responsibility.

Proven ability to lead coach and motivatehigh-performing teams.

Strong operational financial and problem-solving skills.

Proficiency in verbaland written Englishcommunication; bilingual English/Spanish is a plus.

Flexible availability including nights weekends and holidays.

Intermediate computer skillsincluding MS Office(Excel Word Outlook).

High School Diplomaor equivalent.

Key Competencies

Guest-Centered Mindset

Team Leadership & Coaching

Communication & Coordination

Problem Solving

Reliability & Follow-Through

Compliance & SafetyAwareness

Job Details:

Career Advancement/Career Plan:We promote heavily from within.

Required Experience:

Director

Miguels Jr. stays true to who we are with OurWHY or our purpose: We create positive experiences and opportunities aroundthe LOVE OF FOOD FAMILY AND SERVICE.If you are ready to change your life for better come be a part of our team!Here at Miguels you will find more than just a job. We are afamilyand...