Senior Care Manager Mariposa County
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Job Location:
Mariposa, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Title:Senior Care Manager
Reports To:Care Management Lead
Employment Type:Full-time Non Exempt
Position Summary
The Senior Care Manager provides leadership and supervision to a team of Care Managers each responsible for a portfolio of approximately 50 clients. Reporting to the Director of Operations (or equivalent senior leader) the Senior Care Manager ensures high-quality service delivery compliance with care standards and consistency in client outcomes. This role is pivotal in mentoring Care Managers monitoring caseload performance and fostering strong collaboration across teams and community partners.
Key Responsibilities
Supervision & Team Leadership
Directly supervise a team of Care Managers providing guidance mentorship and performance feedback.
Conduct regular check-ins case reviews and team huddles to ensure alignment with organizational standards.
Provide real-time support for escalated client concerns complex cases or crisis situations.
Foster a culture of accountability empathy and continuous improvement.
Program Oversight & Quality Assurance
Monitor Care Manager caseloads (50 clients per CM) to ensure balanced workloads and quality of care.
Review assessments care plans and documentation for accuracy completeness and compliance.
Track key performance indicators including client satisfaction service utilization and program outcomes.
Identify trends or gaps in services and implement corrective strategies.
Client Care Coordination (Indirect)
Support Care Managers in resolving high-need or complex client cases.
Act as an escalation point for advocacy ensuring clients receive appropriate and timely resources.
Provide oversight of client care plans making adjustments as needed to improve effectiveness.
Staff Development & Training
Onboard and orient new Care Managers ensuring they understand expectations protocols and best practices.
Conduct quarterly and annual performance reviews for Care Managers setting clear goals for professional growth.
Provide coaching in assessment techniques client engagement documentation and resource coordination.
Facilitate training sessions and encourage ongoing professional development.
Reporting & Compliance
Ensure that Care Managers maintain accurate timely and compliant documentation.
Generate team-level reports on client outcomes caseload productivity and program effectiveness.
Support audits and reviews by preparing and submitting required documentation.
Ensure compliance with Medi-Cal CalAIM and organizational standards.
Collaboration & External Partnerships
Build and maintain relationships with community organizations health plans and referral partners.
Represent the Care Manager team in interdepartmental meetings and external collaborations.
Work with leadership to refine workflows improve cross-team communication and expand available resources.
Required Experience:
Manager
Key Skills
- Senior Care
- Nursing Home Experience
- Hospital Experience
- Acute Care
- Basic Math
- Computer Skills
- Caregiving
- Vital Signs Experience
- Medical Terminology
- Rota Management
- Mentoring
- Leadership Skill
About Company
JOB DESCRIPTION At Omatochi, we believe that seniors should have the choice to age at home when possible, but sometimes they need a little extra help to do so. ...
