Claims Service Representative

Louisville, KY - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Charles Taylor is a highly successful global provider of professional services to the insurance industry. We are seeking enthusiastic Claims Service Representatives to join our team. This is an in office non-exempt full-time position based in the Louisville KY office.

Position Summary
This position will be responsible for setting up new claims issuing payments provide support to adjusters and nurses. The right candidate will also provide customer service for client providers and claimants. Certain duties may vary depending on the clients and states handled.

Essential Functions

Process claims checks including printing matching Explanation of Benefits (EOBs) to specific checks and mailing per client instructions
Provide related reports and positive pay files for claims payments where required
Copy scan and electronically image claim documents
Provide support to claims adjusters by mailing out letters and other documentation as directed
Deliver customer service to clients providers & claimants by answering phone calls
Perform additional operational support tasks to assist with claims handling and workflow

Skills & Abilities

Strong alpha/numeric data entry skills of 8000 keystrokes with a 5% or below error rate
Strong organizational skills and attention to details
Ability to work independently and in a team environment under general management direction to complete all assignments
Good communication and telephone skills
Ability to prioritize multiple task
Prompt and regular attendance to pre-approved office schedule

Charles Taylor offers a competitive salary commensurate with experience and excellent benefits including medical dental vision disability life insurance and 401(K) with match. If you are seeking a career where you can achieve great things in a supportive and collaborative environment then we may be the place for you.

Values
At Charles Taylor our values define our identity principles and conduct. This person will demonstrate and champion Charles Taylor Values by ensuring Agility Integrity Care Accountability and Collaboration.

Equal Opportunity Employer
Here at Charles Taylor we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age disability gender identity marital/ family status race religion sex or sexual orientation.

Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful inclusive and diverse culture and environment which we are proud to be a part of at Charles Taylor.

About Charles Taylor
Charles Taylor is an independent global provider of claims solutions insurance management services and technology platforms for all property and casualty markets including commercial property workers compensation and auto/liability. We offer complex loss adjusting technical services third-party administration and managed care programs with specialization in catastrophic aviation energy and marine claims. With over 100 years of expertise at our core we offer a comprehensive suite of solutions across all lines of business to help our clients manage risk.

Required Experience:

Unclear Seniority

Essential Functions

Process claims checks including printing matching Explanation of Benefits (EOBs) to specific checks and mailing per client instructions
Provide related reports and positive pay files for claims payments where required
Copy scan and electronically image claim documents
Provide support to claims adjusters by mailing out letters and other documentation as directed
Deliver customer service to clients providers & claimants by answering phone calls
Perform additional operational support tasks to assist with claims handling and workflow

Skills & Abilities

Strong alpha/numeric data entry skills of 8000 keystrokes with a 5% or below error rate
Strong organizational skills and attention to details
Ability to work independently and in a team environment under general management direction to complete all assignments
Good communication and telephone skills
Ability to prioritize multiple task
Prompt and regular attendance to pre-approved office schedule