Field Service Engineer II Kansas City
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Job Location:
Columbia, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
Able to lift 40 lbs. without assistance Adherence to all Good Manufacturing Practices (GMP) Safety Standards Cleanroom: no hair products jewelry makeup nail polish perfume exposed piercings facial hair etc... allowed Cold Room/Freezers -22degreesF/-6degrees C Fluctuating Temps hot/cold Laboratory Setting Loud Noises (Equipment/Machinery) Some degree of PPE (Personal Protective Equipment) required (safety glasses gowning gloves lab coat ear plugs etc.) Strong Odors (chemical lubricants biological products etc.)Job Description
Discover Impactful Work:
As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.
As a Field Service Engineer II youll contribute to delivering excellent service for sophisticated analytical and scientific instruments. Working with customers across research industrial and healthcare settings youll install maintain troubleshoot and repair complex equipment while providing exceptional customer service. This position offers opportunities to work with advanced technology while contributing to scientific advancement and innovation.
A Day in the Life:
- Install maintain troubleshoot and repair advanced analytical and scientific instruments
- Diagnose mechanical and electronic issues down to the component level
- Provide technical support in laboratory and industrial environments
- Train and support customers on proper equipment operation and maintenance
- Document service activities and prepare detailed service reports
- Respond to customer needs often with short notice
- Ensure compliance with safety protocols and quality standards
- Travel within assigned territory (5075%) to support customers
Keys to Success:
Education
- Bachelors Degree in Electronics Engineering Physics Chemistry or related technical field with 2 years of hands-on experience installing troubleshooting and repairing complex instruments
- High school diploma/GED with 4 years of relevant experience
Experience
- Experience with installation troubleshooting and repair of laboratory/scientific instruments
- Experience with HVAC/R ultra-high vacuum systems and high-voltage equipment preferred
- Demonstrated success meeting customer satisfaction goals
- Experience documenting service activities and preparing reports
Knowledge Skills Abilities
- Strong electronics and mechanical troubleshooting skills
- Ability to read and interpret technical documentation and schematics
- Excellent communication and customer service skills
- Strong organizational and time management abilities
- Ability to train and support customers effectively
- Adaptable and responsive to customer needs
- Strong problem-solving skills with ability to work independently
- Commitment to safety and quality standards
- Valid drivers license with ability to travel 5075%
- Ability to lift up to 50 lbs and work in laboratory environments
Required Experience:
IC
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
