CUSTOMER SERVICE REPRESENTATIVE
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Job Location:
Texas City, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Position: Customer Service Representative
Job Type: (Remote)
Jonesbororealtycompany is a leading real estate company in Jonesboro dedicated to providing exceptional customer service and helping clients find their dream homes. With a strong reputation for excellence and a commitment to integrity we are seeking a highly motivated Customer Service Representative to join our team.
Job Overview:
As a Customer Service Representative you will be the first point of contact for our clients and will play a crucial role in ensuring their satisfaction. You will be responsible for handling a variety of customer inquiries providing information about our services and addressing any concerns or issues that may arise. The ideal candidate will have excellent communication skills a positive attitude and a passion for providing exceptional customer service.
Key Responsibilities:
- Act as the primary point of contact for all customer inquiries via phone email and in-person interactions
- Provide information and answer questions about our services pricing and policies
- Assist clients with scheduling appointments and property viewings
- Handle and resolve customer complaints in a timely and professional manner
- Maintain accurate and detailed records of all customer interactions
- Collaborate with other team members to ensure a seamless customer experience
- Continuously strive to improve customer satisfaction and retention rates
- Stay up-to-date on industry trends and company policies to provide accurate and relevant information to clients
Qualifications:
- High school diploma or equivalent; college degree preferred
- 1-2 years of experience in customer service or a related field
- Excellent communication skills both verbal and written
- Strong problem-solving and conflict resolution abilities
- Proficient in Microsoft Office and customer service software
- Ability to multitask prioritize and manage time effectively
- Real estate knowledge or experience is a plus but not required
Benefits:
- Competitive salary
- Comprehensive benefits package including health dental and vision insurance
- Paid time off and holidays
- Professional development and training opportunities
- Collaborative and supportive work environment
If you are a highly motivated individual with a passion for providing exceptional customer service we encourage you to apply for this exciting opportunity with Jonesbororealtycompany. Join our team and be a part of our commitment to helping clients find their dream homes.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
