Lead Packaging Designer

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At Exact Sciences were helpingchange how the world prevents detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career an inclusive culture and robust benefits to support your life while youre working to help others.

Position Overview
Exact Sciences Customer Experience (CX) team is responsible for defining driving and delivering innovative immersive memorable customer-centric journeys for all our customers across all channels (digital and physical). These journeys are grouped by Customer Types (e.g. Patient Provider) and further categorized into a set of Experiences (e.g. Understand Risks & Complete Screening Confirm Diagnosis). Each Experience has a set of specific measurable Objectives and Key Results (OKRs) that the overall team is accountable to fulfill.

The Lead Packaging Designer is a senior technical and experiential design leader responsible for defining and delivering innovative scalable packaging solutions that balance functionality compliance and brand expression. This role brings deep expertise in packaging systems materials and production while envisioning packaging as a critical experience touchpointfrom first interaction through unboxing and use.

Partnering closely with product engineering regulatory legal manufacturing and brand teams the Lead Packaging Designer translates complex technical and operational requirements into intuitive friction-reducing packaging experiences. The role combines strategic leadership with hands-on concept development including visualization and 3D rendering to create memorable human-centered packaging that enhances trust clarity and brand equity.

You should be prepared to share a portfolio that demonstrates your ability to simplify complexity bring strategy to life through experience and create work that resonates with diverse audiences. Your work reflects a deep commitment to solving the right problems and driving meaningful outcomes at scale.

Essential Duties

• Lead cross-functional collaboration with strategists researchers product legal engineering and design teams to deliver scalable packaging solutions across journeys and platforms
• Advance and advocate for enterprise design systems standards and principles as they apply to packaging integrating emerging tools and practices where appropriate
• Develop advanced prototypes structural concepts and visual renderings to communicate packaging ideas effectively
• Incorporate user research and strategic thinking from concept through launch to ensure packaging solutions are intuitive and effective
• Define and drive the packaging experience vision proactively removing barriers to ensure timely high-quality delivery
• Design packaging solutions for regulated technical and high-complexity environments
• Apply deep technical knowledge of packaging systems materials structures and manufacturing processes to ensure feasibility and scalability
• Conceptualize and communicate packaging ideas through sketches prototypes and 3D visualizations
• Design end-to-end packaging and unboxing experiences that reduce friction enhance usability and strengthen brand perception
• Translate regulatory legal and operational requirements into compliant and user-centered packaging systems
• Partner closely with engineering manufacturing and external vendors to validate structural integrity manufacturability and quality standards
• Leverage industrial design principles to inform structural development from initial concept through production
• Mentor and guide designers to elevate packaging craft technical rigor and experiential quality across the team

Minimum Qualifications

• Bachelors degree in Design Marketing Business Life Sciences or related field of study; or High School Degree/General Education Diploma and 4 years of relevant experience as outlined in the essential duties in lieu of Bachelors degree.
• 8 years of experience working as a UX Designer with at least 5 years of experience in a senior or lead capacity.
• Extensive experience in applying techniques and methods of modern user experience design discovery and delivery along with expertise with design/user experience platforms and tools (e.g. Adobe Creative Suite Figma Miro Jira).
• Experience with content management systems (Sitecore a plus) and user testing tools.
• Experience in simplifying and communicating complex ideas to broad audiences.
• Experience in managing a design process from strategy to delivery of final product.
• Experience in collaborating with and influencing product engineering design and operational teams.
• Experience in creating designs that optimize for varied ecosystems that leverage known persona or archetypal work SEO and measurement objectives.
• Advanced understanding of accessible inclusive and equitable design
• Experience with the principles of Agile/Scrum/Kanban.
• Strong organizational and time management skills with a proactive and logical approach to workload and ability to work both independently and within a team. Ability to effectively plan organize and prioritize work.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
• Strong working knowledge of HTML CSS JavaScript Adobe Creative Suite applications and associated design tools.
• Demonstrated strong understanding of the current web and mobile technology landscape.
• Advanced understanding of human centered design and design thinking methodologies.
• Experience creating accessible inclusive and equitable design.
• Knowledge of best-in-class design systems (Material Carbon Fluent etc) and their pros and cons. Experience in evolving/adapting design systems or building them from scratch.
• Extensive experience problem-solving organizational and analytical skills with the ability to evolve UX strategy based on research data and industry trends.
• Strong analysis skills; including but not limited to process and user flow definition.
• Extensive experience in translating complex user business operational and technical requirements into clear accurate compelling user experience deliverables.
• Experience in relationship building motivation and curiosity to bring together different personalities for creative thinking and collaborative solutioning.
• Extensive experience engaging with strategists product managers engineers researchers SMEs and company leaders in a constructive and collaborative relationship where you can both learn and influence.
• Experience recruiting coordinating developing and managing a team.
• Excellent written and verbal communication skills with the ability to agilely adapt to the respective audience (team member to senior leadership).
• Strong organizational and time management skills with a proactive and logical approach to workload and ability to work both independently and within a team.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
• Applicants must be currently authorized to work in country where work will be performed on a full or part-time basis. We are unable to sponsor or take over sponsorship of employment visas at this time.

Preferred Qualifications

• Background in industrial design with ability to sketch and develop structural packaging concepts
• Strong understanding of materials production processes and manufacturability constraints
• Experience collaborating with engineering teams on physical product systems
• Familiarity with 3D visualization or rendering tools

Salary Range:

$124000 - $211000 (National salary range)

$144000 - $216000 (California/Massachusetts salary range)

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation holidays volunteering and personal time) paid leave for parents and caregivers a retirement savings plan wellness support and health benefits including medical prescription drug dental and vision coverage. Learn more about our benefits.

Our success relies on the experiences and perspectives of a diverse team and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation please contact us here.

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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to disability protected veteran status and any other status protected by applicable local state or federal law.

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