Expert Network Project Coordinator
Share
Job Location:
Rio de Janeiro - Brazil
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Expert Network Project Coordinator assists the Client Service team with day-to-day management of market research studies to ensure all projects successfully complete on time within the budget and in accordance with the client specs while meeting and exceeding client expectations.
This position is one of the key team members in the execution of the quantitative/qualitative projects and is responsible for field management and sample strategies and will be accountable for coordinating with respondents vendors and clients. They will assist with the set-up of the study and other project requirements as needed.
Key Responsibilities:
- Manage and control sampling and fieldwork including screener review for allocated projects.
- Execute end to end project related tasks which could include (but not exclusively) link setup link testing languages requests desk research quality/audit checks set up and delivery of study invitations manage exclusion lists M3 Wallet approvals invoicing and cost reconciliation.
- Address Support Team and other stakeholders requests in a timely manner.
- Attend meetings with PMs regarding assigned projects to ensure project specifications client needs timelines and responsibilities are understood.
- Takes notes and fill checklists during key meetings and share them with the attendee afterwards
- Host market research pretest/pilot interviews for clients and ensure interviews are conducted on time and as planned. This will require direct client interactions.
- Build update and track customized fielding plans for all projects as needed.
- Proactively seek alternative fieldwork strategies and find solutions to address response rates and costs on each project.
- Manage and control of the partners on quantitative projects throughout the life cycle of the project ensuring that M3 achieves and exceeds clients expectations.
- Track monitor and report on sampling performance.
- Support PMs with invoicing ensuring that projects are closed and ready for invoicing in a timely manner.
- Alert the Project Manager of a project when a fieldwork strategy is failing or getting off track or there is a quality concern and work together to find alternative solutions.
- Design and request multichannel recruitment methodologies for allocated projects which could include (but not exclusively) email campaigns calling desk research text messages online advertisement referral schemes forums blogs patient groups and associations networking and social media.
- Scheduling respondents for market research interviews including creating the scheduler in the system communication with respondents coordinating shared moderator schedules manual entry in MR system and moderator scheduling platforms.
- Help respondents log in to qualitative platforms for their interviews and troubleshoot any issues.
Qualifications :
- Exceptional written and verbal communication skills with demonstrated knowledge of English grammar rules
- Strong Microsoft Office skills (Excel) and quick learner of new technologies/software
- Must have basic math skills with the ability to calculate incidence rate response rates profit etc
- Interest / natural curiosity or previous experience /exposure within the healthcare space
- Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively with PM using all available resources to support project success
- Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives
- Self-motivated and able to (re)prioritize tasks throughout the workday
- Exceptional time management organizational skills attention to detail and ability to multitask
- Fluent in English
Additional Information :
*M3 reserves the right to change this job description to meet the business needs of the organization
This position will support US EST Hours
We kindly ask that you please submit all resumes in English.
#LI-JM1
#LI-Remote
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Visio
- Microsoft Powerpoint
- Microsoft Excel
- Project Management
- Sharepoint
- Project Management Software
- Microsoft Project
- Administrative Experience
- Project Coordination
About Company
M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, weve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficien ... View more
