Senior Manager Product Analytics
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
As a key leader within the Product Analytics team you will act as a strategic partner to senior leadership product teams and customer-facing functions. Your primary mandate is to embed a culture of data-driven decision-making transforming complex data into clear actionable strategies that drive the business forward.
The Impact You Will Create
Own the Vertical Strategy: You will independently lead the product analytics charter for a dedicated vertical transforming ambiguous data into high-impact insights that directly shape our product roadmap.
Influence Executive Decisions: You will act as a trusted advisor to the business. By leveraging advanced analytics you will forecast potential costs revenues and risks to guide high-level business initiatives and investments.
Build a High-Performing Team: You will manage mentor and elevate a focused team of 2-3 analysts. You wont just oversee their daily output; you will actively champion their long-term career growth.
Bridge Data and Strategy: You will be the crucial link between raw data and business performance taking complex datasets and translating them into compelling executive-level narratives and dashboards that drive cross-functional action.
Roles & Responsibilities
End-to-End Execution: Lead scope and execute complex data analytics projects from initial ideation through to final delivery.
Stakeholder Partnership: Collaborate tightly with product and business stakeholders to define a supportive scalable analytics charter.
Data Engineering & Cleansing: Filter cleanse and structure large ambiguous and complex datasets into highly usable data models.
Advanced Analysis: Conduct deep qualitative and quantitative analysis to uncover hidden trends in product adoption customer behavior and business performance.
Visual Storytelling: Design and build intuitive data visualizations and dashboards tailored to varied audiences ensuring insights are easily digestible for both technical and non-technical stakeholders.
Cross-Functional Collaboration: Partner with cross-functional team members to identify process improvements and initiate performance-enhancing business initiatives across all product lines.
Qualifications :
Qualifications & Skills
Experience & Education
10 years of proven experience in product analytics with a strong track record of delivering measurable business impact.
4 years of direct people management experience building and leading high-performing analytics teams.
Bachelors or Masters degree in a quantitative field (e.g. Engineering Statistics Math Economics Computer Science with Modeling/Data Science).
Core Technical Skills
Data & Scripting: Advanced proficiency in database technologies and tools (SQL R Python) for data transformation and processing.
Data Visualization: Deep expertise in industry-standard visualization tools (Tableau Power BI Sisense Looker etc.).
Statistical Modeling: Sound knowledge of advanced statistical techniques including Logistic Regression Classification models Cluster Analysis Neural Networks Random Forests Ensembles and Experimental Design.
Soft Skills & Preferred Expertise
Agility: Proven ability to manage simultaneous high-priority tasks in a fast-paced technology-oriented environment thriving even in ambiguity.
Domain Expertise: Strong experience working with real-world data for customer insights business and market analysis.
Bonus Qualifications: Prior experience with text analytics data mining and social media analytics is a strong added advantage.
Additional Information :
At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Adobe Analytics
- Data Analytics
- SQL
- Attribution Modeling
- Power BI
- R
- Regression Analysis
- Data Visualization
- Tableau
- Data Mining
- SAS
- Analytics
About Company
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshwork ... View more
