Quality Assurance Specialist – On-Site (Mendota Heights, MN)

What Youll Do: 

The Quality Assurance Specialist (QAS) ensures internal quality standards are consistently met across programs and services. Serving as the technical expert for electronic programmatic systems such as Therap this role supports quality assurance and quality improvement initiatives through data review site visits program oversight and collaboration with Operations. Working closely with the Lead Quality Assurance Manager state and national teams and operational leaders the QAS helps identify opportunities develop corrective plans and ensure high-quality compliant and person-centered services. 

• Monitor and evaluate program quality to ensure compliance with internal standards regulatory requirements and best practices 

• Serve as the technical expert for electronic programmatic systems including Therap and other EHR platforms 

• Conduct independent Electronic Health Record (EHR) reviews to ensure accuracy completeness and compliance 

• Perform program oversight activities including site visits and participation in licensing and regulatory reviews 

• Analyze quality data and trends to identify strengths gaps and opportunities for improvement 

• Collaborate with Operations to develop implement and monitor corrective action and quality improvement plans 

• Maintain accurate and detailed documentation of quality assurance activities and findings 

• Support development and maintenance of Quality Assurance systems processes and tracking tools 

• Provide training guidance and technical support to staff on electronic documentation systems and quality standards 

• Assist with policy development revisions and implementation related to quality assurance 

• Promote positive solution-focused communication and teamwork across departments 

If youre passionate about making a difference we want to hear from you! At Dungarvin we support one another and provide the training and tools you need to succeed. Join our team and help us empower individuals to lead their best lives. 

Apply TodayBe Part of Something Truly Special! 

Qualifications :

Required (Must-Have): 

• Must be at least 18 years of age 

• High school diploma or GED 

• Minimum of one year of experience working with individuals with disabilities 

• Strong analytical skills with the ability to review interpret and report on complex data 

• Excellent written and verbal communication skills with the ability to present findings and recommendations clearly 

• Strong organizational time management and decision-making skills 

• High attention to detail and accuracy 

• Proficiency with Microsoft Office (Word Excel Outlook PowerPoint) and Electronic Health Record systems 

Physical Requirements: 

• Ability to sit for extended periods and work at a computer 

• Ability to perform repetitive tasks such as typing reviewing records and data entry 

Skills & Abilities: 

• Bachelors degree in healthcare social work psychology or a related field preferred 

• Knowledge of regulatory requirements related to IDD supports including HIPAA licensing and person-centered practices 

• Ability to work independently and collaboratively in a fast-paced environment 

Additional Information :

At Dungarvin diversity and inclusion are a part of what makes our organization strong. We pride ourselves on fostering an inclusive diverse team. We believe in supporting not only those we serve but also each other ensuring a collaborative and supportive work environment for all. Dungarvin is an affirmative action and equal opportunity your information will be kept confidential according to EEO  are encouraged to apply. 

Equal Opportunity Employer 

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time