Growth Associate
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Growth Associate
We are a hot AI tech startup based in NYC back by top VCs disrupting a $900M industry. We are transforming how home service industry engages with customers. Our AI-powered conversational agents handle every high-value inbound call including booking opportunities qualifying leads and driving higher revenueall at a speed and consistency unmatched by human call centers.
Weve expanded to 95 employees in under two years backed by a high-energy in-office culture in NYC. We are building the category-defining platform for AI-driven customer engagement.
Were serving the largest brands in home services and grew 10x in 2025. With a high-performance in-office team in NYC were moving fast to capture a massive underserved market where 85% of missed calls go to competitors. Every hire here has an immediate and visible impact.
Were hiring aGrowth Associate to help scale the operational backbone of our growth engine with a primary focus on partnerships. This role is responsible for owning and improving the processes that keep partner programs running smoothly from onboarding and enablement to system accuracy and cross-team coordination.
You will work closely with Partnerships Revenue Operations Sales and Marketing to ensure programs operate with clarity structure and reliability. As you build mastery over the operational foundation you will stretch upward into campaign execution and partner activation initiatives.
This is an ideal role for someone who enjoys bringing order to complexity naturally identifies ways to streamline processes and wants meaningful ownership in a fast-moving high-growth environment.
What Youll Do
We are a hot AI tech startup based in NYC back by top VCs disrupting a $900M industry. We are transforming how home service industry engages with customers. Our AI-powered conversational agents handle every high-value inbound call including booking opportunities qualifying leads and driving higher revenueall at a speed and consistency unmatched by human call centers.
Weve expanded to 95 employees in under two years backed by a high-energy in-office culture in NYC. We are building the category-defining platform for AI-driven customer engagement.
Were serving the largest brands in home services and grew 10x in 2025. With a high-performance in-office team in NYC were moving fast to capture a massive underserved market where 85% of missed calls go to competitors. Every hire here has an immediate and visible impact.
Were hiring aGrowth Associate to help scale the operational backbone of our growth engine with a primary focus on partnerships. This role is responsible for owning and improving the processes that keep partner programs running smoothly from onboarding and enablement to system accuracy and cross-team coordination.
You will work closely with Partnerships Revenue Operations Sales and Marketing to ensure programs operate with clarity structure and reliability. As you build mastery over the operational foundation you will stretch upward into campaign execution and partner activation initiatives.
This is an ideal role for someone who enjoys bringing order to complexity naturally identifies ways to streamline processes and wants meaningful ownership in a fast-moving high-growth environment.
What Youll Do
- Own the operational backbone of partner programs including onboarding workflows approvals and ongoing coordination
- Maintain accurate internal systems of record for partners campaigns and lifecycle stages
- Build and continuously improve repeatable processes that increase efficiency and reduce manual work
- Support partner enablement by preparing materials documentation and internal resources
- Coordinate scheduling communications and logistics across internal teams and external partners
- Assist with referral tracking attribution accuracy and CRM data hygiene in collaboration with RevOps
- Stretch into campaign execution and activation initiatives such as webinars newsletters and partner programs as capacity grows
- 14 years of experience in operations growth program coordination marketing operations or similar roles in fast-paced environments. Or 2 years experience working for Management Consulting or Investment Banking
- Strong organizational skills and exceptional attention to detail
- Comfort working with CRMs (HubSpot preferred) spreadsheets and documentation tools
- A natural inclination toward process improvement and systems thinking and Data driven
- Clear written and verbal communication skills
- Ability to manage multiple workflows simultaneously without losing accuracy
- Comfort operating in evolving high-ownership environments
- Highly organized and naturally structured in how you approach work
- Proactive in identifying inefficiencies and proposing improvements
- Reliable consistent and detail-driven
- Collaborative and communicative across teams
- Energized by ownership and visible impact
- Excited to work in person full-time from our NYC office (non-negotiable)
- Bachelors degree
Key Skills
- CCTV
- Airport Security
- Analysis
- Higher Education
- Jewellery
- Jboss
