Sales Administrator
Arlington, TX - USA
Job Summary
The Hotel Sales Administrator provides essential administrative and operational support to the sales department. This role ensures smooth coordination of sales activities maintains client relationships and assists in achieving revenue targets by supporting sales managers and handling day-to-day sales operations.
Key Responsibilities
- Assist the sales team in managing corporate group and event bookings
- Prepare sales proposals contracts and presentations for clients
- Maintain and update customer databases and CRM systems
- Respond to client inquiries via phone email and in person
- Coordinate site visits client meetings and hotel tours
- Track sales performance metrics and generate reports
- Support the planning and execution of events conferences and group stays
- Liaise with other departments (front office housekeeping catering) to ensure seamless service delivery
- Process contracts deposits and billing documentation accurately
- Manage room blocks and group reservations
- Interact with Revenue Director regarding cut off dates group pick up and cancellations
- Previous experience in hotel sales hospitality or administrative support
- Strong organizational and multitasking skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office (Word Excel PowerPoint)
- Familiarity with hotel management or CRM software (e.g. Opera Delphi) is a plus
- Attention to detail and problem-solving abilities
Required Experience:
Unclear Seniority
About Company
One of the premier hotel management companies, StepStone exists solely to enhance the value of our clients’ assets. Click here to learn more.