Technical Documentation Specialist

Northampton - UK

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

3 Month Contract With A Local Authority

Job Purpose

The Technical Documentation Specialist is responsible for developing owning and maintaining high-quality IT documentation across infrastructure applications and operational environments. This role works closely with engineers SMEs and service teams to capture accurate technical information and translate complex concepts into clear structured and accessible documentation.

The successful candidate will be confident engaging with technical stakeholders facilitating workshops and interviews and constructively challenging information to ensure completeness and accuracy. They will establish documentation standards improve existing content and drive consistency governance and usability across the IT documentation repository.

Key Responsibilities

Collaborate with SMEs engineers and service teams to gather and validate technical information
Conduct interviews and facilitate workshops to understand systems processes and workflows
Produce clear accurate and structured documentation including:
- Technical architecture diagrams
- System configuration guides
- Standard Operating Procedures (SOPs)
- Knowledge Base articles
Translate complex technical concepts into user-friendly content for both technical and non-technical audiences
Identify gaps inconsistencies and risks within existing documentation and drive continuous improvement
Develop own and maintain the IT documentation repository
Establish and enforce documentation standards taxonomy templates and version control practices
Ensure documentation aligns with IT governance operational procedures and best practices
Support automation and operational efficiency through structured and well-maintained documentation

Requirements

Proven experience as a Technical Documentation Specialist or in a similar IT-focused documentation role
Strong technical background with understanding of infrastructure networking applications cloud environments and IT operations
Experience facilitating workshops and interviewing technical stakeholders
Ability to confidently and constructively challenge technical input to ensure accuracy
Excellent written and verbal English communication skills
Strong organisational skills with the ability to manage multiple documentation tasks independently
Ability to deliver high-quality outputs in a fast-paced environment
Experience creating visual documentation such as diagrams flowcharts annotated screenshots and multimedia guides
Strong understanding of documentation best practices version control and content governance

Additional Information

Bi-Weekly Payments
37 working Hours Per Week
Hybrid working

3 Month Contract With A Local AuthorityJob PurposeThe Technical Documentation Specialist is responsible for developing owning and maintaining high-quality IT documentation across infrastructure applications and operational environments. This role works closely with engineers SMEs and service teams t...

3 Month Contract With A Local Authority

Job Purpose

Key Responsibilities

Collaborate with SMEs engineers and service teams to gather and validate technical information
Conduct interviews and facilitate workshops to understand systems processes and workflows
Produce clear accurate and structured documentation including:
- Technical architecture diagrams
- System configuration guides
- Standard Operating Procedures (SOPs)
- Knowledge Base articles
Translate complex technical concepts into user-friendly content for both technical and non-technical audiences
Identify gaps inconsistencies and risks within existing documentation and drive continuous improvement
Develop own and maintain the IT documentation repository
Establish and enforce documentation standards taxonomy templates and version control practices
Ensure documentation aligns with IT governance operational procedures and best practices
Support automation and operational efficiency through structured and well-maintained documentation

Requirements

Proven experience as a Technical Documentation Specialist or in a similar IT-focused documentation role
Strong technical background with understanding of infrastructure networking applications cloud environments and IT operations
Experience facilitating workshops and interviewing technical stakeholders
Ability to confidently and constructively challenge technical input to ensure accuracy
Excellent written and verbal English communication skills
Strong organisational skills with the ability to manage multiple documentation tasks independently
Ability to deliver high-quality outputs in a fast-paced environment
Experience creating visual documentation such as diagrams flowcharts annotated screenshots and multimedia guides
Strong understanding of documentation best practices version control and content governance