[Can Tho] Customer Service Executive
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Job Location:
Ho Chi Minh City - Vietnam
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Handle LIMS system (quotation clients data/sample regist and related tasks)
- Coordinate with BD team to resolve clients inquiries/complaints
- Follow up with existing clients and maintain their regular use of ES services
- Promote the products/services to clients answer questions and concerns as they arise respond to inquiries and resolve issues as they come up
- Understand clients needs and make appropriate proposal clients/ BD team in case approval needed
- Liaise with related teams to update clients debt status for appropriate actions
- Collect clients feedback communicate with BD and team members make case-study for better professional customer service
Qualifications :
- Graduate with major Business Admin Food/Post harvest/ Biology Technology or have profound understanding of the Food Food-related markets and ability to expand capability to other sectors
- At least 1 - 2 years experience at the same position
- Good English is a plus
Additional Information :
All your information will be kept confidential according to privacy policy.
Remote Work :
No
Employment Type :
Full-time
About Company
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eur ... View more
