Quality Analyst
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
The Quality Analyst (QA) for the Travel Account is responsible for monitoring evaluating and improving the quality of customer interactions to ensure compliance with client standards and internal policies.
The QA will work closely with operations training and client teams to identify performance gaps provide actionable feedback and drive continuous improvement in service delivery
Qualifications :
Demonstrates excellent communication skills
Exhibits strong attention to detail and the ability to identify and resolve quality issues
Additional Information :
Graveyard Shift
Days off in the week
Weekend Work
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Gas Chromatography
- Laboratory Experience
- Archival Standards
- ELISA
- Test Cases
- Analytical Chemistry
- Quality Assurance
- Spectroscopy
- Quality Control
- cGMP
- Selenium
- Western Blot
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more
