Spanish-Speaking Customer Support — Banking
Share
Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Lisbon Portugal 24/7 Rotational Shifts On-Site
Offer
- Competitive salary package
- Career growth opportunities in fintech
- Multicultural work environment
- Start date: 16 April 2026
We are hiring Spanish-speaking Customer Support Advisors to join the team supporting a leading digital bank. This is a great opportunity for candidates with experience in Banking Financial Services or Insurance who want to grow in an international environment.
Role Overview
As a Customer Support Advisor you will assist Spanish-speaking customers with account-related queries transactions and general banking support ensuring a smooth and secure customer experience.
Key Responsibilities
-
Provide support to customers in Spanish (native level) via phone chat and email
-
Assist with account inquiries payments and product information
-
Handle customer issues with empathy and professionalism
-
Follow compliance and security procedures
-
Maintain accurate records of interactions
Requirements
-
Native or fluent Spanish speaker (Spain or LATAM candidates welcome)
-
English level B2 or higher
-
Minimum 1 year experience in Banking Financial Services or Insurance is essential
-
Strong communication and problem-solving skills
-
Customer-focused mindset
- Competitive salary package
- Career growth opportunities in fintech
- Multicultural work environment
- Shared accommodation available
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
